Metrics

What numbers consultants lead with.

Every slide that foregrounds a metric — 7,750 in total — classified into families by what's being measured. Drill in to see who uses each family, where in the narrative, and the real examples.

51 examples

52%
Percentage of respondents fearing job loss
BCG · 2025 · frame_problem
APAC employees report higher fears of job loss than global peers
“52% of respondents fear losing their jobs—and this fear exists across all job levels”
46
% of respondents
BCG · 2025 · frame_problem
Lack of human oversight, misaligned values, and risk of bias are seen as key barriers to using AI agents
“Lack of human oversight, misaligned values, and risk of bias are seen as key barriers to using AI agents”
36%
Percentage of employees using shadow AI
BCG · 2025 · frame_problem
Companies face rising shadow AI usage—and accompanying security risks
“Informal usage may make organizations susceptible to accompanying security and non-compliance risks”
58%
Share of respondents using unauthorized AI
BCG · 2025 · frame_problem
Companies should formalize access and governance to mitigate the risks posed by the 58% currently adopting tools unofficially
“Employees across all roles are most likely to bypass restrictions, which could pose security risks”
66%
share of executives
BCG · 2025 · frame_problem
AI risks that companies must navigate
38%
Percentage of organizations
KPMG · 2025 · frame_problem
Figure 1: Data concerns and lack of skills emerge as top challenges
54%
Share of respondents who would use AI tools without authorization
BCG · 2025 · frame_problem
Without the right tools, companies face rising shadow AI usage—and the accompanying security risks
“GenZ and Millennials are most likely to bypass restrictions”
52%
industry sentiment
Deloitte · 2024 · frame_problem
A new playing field is emerging
“Providers anticipate seismic shifts.”
41%
Investor satisfaction
Deloitte · 2024 · frame_problem
Dissatisfaction with fees is growing
“Only 41% of investors are happy with the fees they pay and just over a third with their advisor's fee structures.”
38%
percentage of respondents
McKinsey · 2024 · frame_problem
Moving towards a GenAI-driven organization is hard – and scaling is the most challenging part
“38% stalled during scaling”
84%
Investor sentiment
BCG · 2024 · frame_problem
Investors want financially healthy companies to invest in securing long-term advantage, while also delivering on short-term expectations
“Investors expect companies to deliver the best of both worlds by simultaneously investing for longer-term growth and fully delivering on near-term guidance and …”
66%
executive dissatisfaction
BCG · 2024 · frame_problem
However, most organizations are not doing enough to realize the benefits of the technology.
“66% of executives are ambivalent or outright dissatisfied with their organization's progress on AI and generative AI so far.”
90%
Percentage of organizations
BCG · 2024 · frame_problem
90% are either waiting for GenAI to move beyond the hype or experimenting in small ways.
“That's not an option with generative AI.”
75%
Consumer preference percentage
BCG · 2023 · frame_problem
True-Luxury consumers are spending more, exhibiting evolving patterns and shifting priorities towards more mindful and wellbeing-centric behavior
“True-Luxury Consumers have higher standards and a more discerning mindset about spending behavior.”
50%
customer satisfaction
BCG · 2023 · frame_problem
Top 10 trends CEOs should stay ahead of (II/IV) – Shifting consumer preferences
“While functional issues are often in the forefront for both brands and customers, solving only functional tablestakes, will not allow brands to deliver a true l…”
50%
customer satisfaction
BCG · 2023 · frame_problem
Top 10 trends CEOs should stay ahead of (II/IV) – Shifting consumer preferences
“While functional issues are often in the forefront for both brands and customers, solving only functional tablestakes, will not allow brands to deliver a true l…”
44%
Customer satisfaction
BCG · 2023 · frame_problem
...yet customers are still not happy
“Less than half of Luxury consumers are truly satisfied with their overall experience and feel it was above expectations.”
3x
Percentage of respondents discovering content digitally
BCG · 2023 · frame_problem
Digital discovery is on the upswing, even in LTV...
“Influence of digital significantly higher for OTT and Movie Studios”
48%
respondents actively engaged and digitally influenced
BCG · 2023 · frame_problem
~50% viewers engage with content – and 35–50% of this occurs digitally across verticals...
“Digital engagement significant even for LTV”
21%
share of companies fully leveraging technology in strategy
Accenture · 2023 · frame_problem
Just 21% of companies are fully leveraging technology to shape their business strategy.
“Being tech-forward is a fragile state. Maintaining a tech-forward approach can be a challenge as the group of leaders shifts over time.”
6%
DEI commitment sentiment
Deloitte · 2023 · frame_problem
Taking bold action for equitable outcomes
“only 6% vs 20% strongly agree that an inclusive environment for employees has been created in their organizations”
75%
Investor sentiment
BCG · 2023 · frame_problem
Investors want companies to reshape their business portfolios and proactively mitigate activism risks
“Investors that believe exiting or divesting lines of business should be considered to strengthen the overall company in the current market environment.”
49%
Percentage of deskless workers at risk of quitting
BCG · 2022 · frame_problem
The UK has the highest proportion of deskless workers at risk of quitting
57%
Employee sentiment
EY · 2022 · frame_problem
Beyond pay, employers need to focus on building trust and creating a sustainable people experience
“This is significant, as research has consistently shown trust to be the ultimate currency in business, and is likely to bring employee advocacy.”
56%
worker dissatisfaction
BCG · 2022 · frame_problem
Deskless workers have several key complaints about their roles
45%
percentage of companies using in-house universities
Deloitte · 2022 · frame_problem
Talent development, with a focus on attraction and retention programmes, is a key success factor for African companies...
“Creation of in-house Universities and partnership with training experts (45%) help companies to maintain their attractiveness and competitiveness in their marke…”
50%
Percent of responses
LEK · 2020 · frame_problem
A slow economic recovery from COVID-19 could have a significant impact on customer hardship
“A longer term recession as a result of COVID-19 could lead to much higher increases in hardship customer volumes and cause further financial stress on water uti…”
23%
Employee engagement sentiment
Bain · 2019 · frame_problem
Less than 25% of frontline employee respondents felt very well informed, connected or listened to during their change program
“We typically think we are doing better at employee engagement than we are”
67%
employee preference for in-person channels
Bain · 2019 · frame_problem
Digital is powerful, but in times of change people still want to talk to a person
“67% of frontline employees still prefer in-person channels for engagement during change programs.”
66%
Manager sentiment
BCG · 2019 · frame_problem
The good news is that change is expected - the bad, that managers are in need of guidance to change
“Good intentions but little action ... potentially due to poor L&D offering”
80%
Percentage of respondents reporting management is harder
BCG · 2019 · frame_problem
80% of managers and employees consider "management" is harder than before
34%
Percentage of respondents
LEK · 2018 · frame_problem
Skilled labor shortage could hamper innovation
“In fact, beyond capital and financial limitations, a lack of skilled labor is one of the primary hurdles preventing manufacturers from implementing additional a…”
45%
Percentage of respondents
LEK · 2018 · frame_problem
IoT faces cybersecurity, workforce shortage hurdles
“It's not unexpected that cybersecurity is a top consideration among firms when considering commercializing IoT-enabled products.”
62
percentage of internet using buyers
BCG · 2018 · frame_problem
Consumer Durables: Shoppers deterred by service/repair concerns
36%
Respondents (%)
BCG · 2016 · frame_problem
The Lack of Well-Defined Milestones with Clear Impact Metrics Has Killed Many Change Initiatives
75%
Percentage of commercial space
McKinsey · 2012 · frame_problem
Agency issues appear to be a significant barrier in the commercial sector
“More than 60% of UK commercial organisations face an agency issue.”
92%
executive sentiment and operational impact
KPMG · 2025 · frame_problem
“58% of executives admit that flaws in their foundational enterprise IT systems disrupt business-as-usual on a weekly basis.”
36%
employee sentiment
BCG · 2025 · frame_problem
57%
Percentage of executives citing barrier
KPMG · 2024 · frame_problem
“Data security vulnerabilities, cited by 57% of respondents, represent the most significant barrier to AI adoption in finance.”
59%
Percentage of companies concerned
KPMG · 2024 · frame_problem
“More companies have concerns about genAI than traditional AI. Copyright and IP (44 percent), cybersecurity (59 percent), data privacy (55 percent), and hallucin…”
46%
Percentage of respondents
EY · 2024 · frame_problem
“Third-party risks are especially important as more firms look to ecosystem strategies and embedded insurance partnerships to boost growth.”
32%
percentage of brands partnering with creators
Deloitte · 2023 · frame_problem
“The brands that are willing to share their voice with select others are the ones that could potentially generate a stronger brand community.”
58%
Percentage of respondents
McKinsey · 2023 · frame_problem
69%
survey response percentage
Deloitte · 2022 · frame_problem
“Digital tools and virtual settings are gaining prominence in M&A, with mutually reinforcing effects that have the potential to speed and alter the process.”
48%
Consumer sentiment
McKinsey · 2022 · frame_problem
“Price consciousness is driving consumers to lower-priced brands and retailers.”
50%
Percentage of respondents
Deloitte · 2022 · frame_problem
65%
willingness to pay
OliverWyman · 2022 · frame_problem
“65% of consumers agree that sustainability is important to them when purchasing consumer and home electronics, but the marginal willingness to pay is highly dif…”
20%
willingness to pay
McKinsey · 2021 · frame_problem
2/3
Business agility priority
Deloitte · 2021 · frame_problem
“Agile ways of working are here to stay and have reached substantial maturity. Even so, there is still a way to go in developing business agility with clear busi…”
79%
investor sentiment
EY · 2020 · frame_problem
81%
Manager sentiment
BCG · 2019 · frame_problem