Metrics
What numbers consultants lead with.
Every slide that foregrounds a metric — 7,750 in total — classified into families by what's being measured. Drill in to see who uses each family, where in the narrative, and the real examples.
Metric families
7,750 metric-led slides1266
Survey & sentiment
What people said — respondents, priorities, sentiment, NPS.
16.3%
1110
Market size & value
Scale of the pool — TAM, GMV, AUM, deal value, investment, funding.
14.3%
709
Cost & savings
What's spent or saved — costs, spend, savings, efficiency, abatement.
9.1%
541
Share & penetration
Piece of the pie — market share, adoption, penetration, uptake.
7.0%
491
Growth rate
Speed of change — CAGR, YoY, growth rate.
6.3%
261
Rates & ratios
Other rates — retention, conversion, representation, distress.
3.4%
324
Employment & headcount
People at work — employees, FTEs, productivity, jobs.
4.2%
226
Indices & scores
Composite indicators — confidence indices, rankings, ratings.
2.9%
218
Margin & return
Economic quality — margins, ROI/ROE/ROIC, TSR, profit.
2.8%
212
Environment & emissions
Green metrics — GHG, emissions, hydrogen, renewables.
2.7%
187
Volume & counts
Raw counts — number of X, transactions, deals.
2.4%
141
Revenue & sales
Top line — revenue, sales, GVA.
1.8%
76
Macro indicators
Economy-wide signals — inflation, unemployment, PMI.
1.0%
23
Valuation
Asset worth — present value, pre-money, exit value.
0.3%
1965
Other
Domain-specific or uncategorized long-tail.
25.4%
Filtered by survey_sentiment
· function establish_context
· clear
Where in the narrative
| analyze_data | 741 |
| establish_context | 157 |
| diagnose | 76 |
| appendix | 72 |
| benchmark_peers | 57 |
| frame_problem | 51 |
| decompose_segments | 23 |
| illustrate_case | 21 |
| recommend | 18 |
| present_framework | 11 |
| quantify_impact | 8 |
| front_matter | 8 |
Number shape
| percent | 967 |
| plain | 290 |
| multiplier | 6 |
| money | 2 |
| other | 1 |
80 examples
showing first 801.4
This investment will need to happen in an environment of still-elevated borrowing costs and shifting trade policies, underscoring the importance of effective capital planning
“US trade policy uncertainty is second-highest on record, only slightly below levels seen in 2018-2019 (China trade war and tariff threats on Mexico)”
100
Consumer confidence, however, continues to take a hit from heightened economic and geopolitical uncertainty, suggesting further moderation in spending is on the horizon
“Net positive sentiment / Net negative sentiment”
~47
In the US, consumer sentiment has deteriorated drastically in recent months as households report concerns about policy uncertainty leading to weaker financial conditions
41%
Navigating uncertainty: supply chain management
“Uncertainty is no longer a temporary disruption – it's a defining feature of the business landscape that's prompting UK companies to rethink long-held strategie…”
53%
Leaders are increasingly aware of AI's impact on cybersecurity
“53% of respondents rank AI cyber threats as a top-three risk”
1,924
We surveyed 1,924 executives across multiple countries and sectors
US ~62
Global consumer sentiment has fallen sharply in April, particularly in the US, amid tariff policy uncertainty and concerns around renewed inflation
“Net positive sentiment / Net negative sentiment (split at index = 100)”
75%
Unlocking profitability: the essential role of RevOps
“By 2026, 75% of the highest-growth companies are expected to have adopted a RevOps model, up from less than 30% today.”
68%
Clients are driving industry change
“The most important disruptor in the industry today is the client.”
73
L.E.K. Consulting conducted a survey on the impact of the US BIOSECURE Act; this June 2024 study engaged respondents across different biopharma and services sectors familiar with the Act
“The US BIOSECURE Act, introduced in Dec. 2023, proposes to prohibit federal contracting with biotechnology providers connected to foreign adversaries.”
64%
AI is changing auditing — businesses expect auditors to lead the way
“64% of companies expect auditors to have a role in evaluating their use of AI in financial reporting, providing assurance and attestation over their AI controls…”
66%
Figure 3: Consumers are becoming more cautious about their spending, so they're less willing to pay a premium for green products
“As the middle classes expand in emerging economies, companies are eager to capitalize on the resulting growth opportunities. However, strong desire for eco-frie…”
3,400
Putting a number on change
89%
Generative AI will revolutionize the world—and executives want to capitalize
“89% rank AI and GenAI as a top-three tech priority for 2024, and 51% put it at the top of their list.”
85%
A global wave of rising tech and AI/GenAI investment
32%
Respondents were C-level or equivalent
“Almost one-third of respondents were owners/partners (32%), roughly one in five were presidents (21%) or CEOs (18%), and over one in ten were CIO/CTOs (13%).”
49%
49% of software and platforms respondents say the impact of disruptive technology risks rose most since 2021.
“Generative AI creates an evolved fraud threat landscape and allows bad actors to enhance the sophistication of their social engineering schemes (e.g., phishing …”
40%
The interconnectivity of risks confounds businesses
“Most risk professionals (83%) say that complex, interconnected risks are emerging more rapidly than ever before.”
81%
Today, risks cut across sectors
“81% of respondents say risks in other sectors now affect their business”
71%
GenAI is already having significant impact on business models
“How is GenAI impacting your organization's business model?”
90%
Catapulted by advances in GenAI, technology is the no. 1 cause of business change
“Lack of AI governance and risk management solutions limit scale”
100
Consumer sentiment remains largely pessimistic globally, and deteriorated further in November in most economies
“In the US, sentiment deteriorated for the fourth consecutive month amid persistent worries about inflation, higher borrowing costs, and the uncertain political …”
49,000
The first step in becoming life-centric is to understand customers' intent and life aspirations, as well as what they want from their bank, their perceptions of existing providers and their appetite for new services. Accenture's survey of 49,000 banking consumers around the world—the fourth edition of our alternate-yearly financial services consumer study—aims to help provide these insights.
“Accenture's survey of 49,000 banking consumers around the world—the fourth edition of our alternate-yearly financial services consumer study—aims to help provid…”
94%
In the current high interest rate market environment, payment deposits are like gold dust as a source of liquidity for banks.
“94% of banks in our survey agree that payments is crucial to enhance client satisfaction and relationships with the clients.”
69%
WHAT’S NEXT? GEN Z IS CONVINCED DIGITAL TOOLS WILL BE INSTRUMENTAL IN THEIR FUTURE HEALTH
“Looking at 2030...”
93%
CEOs are facing a slate of complex global challenges that are disrupting their supply chains
“93% of CEOs are dealing with 10 or more global challenges to their business”
230
We surveyed 230 hospital directors from SEA markets across a variety of hospital types, hospital sizes, and geographies
100
L.E.K. sponsors a unique analysis of hospital priorities in APAC; the 2023 study engaged 100 hospital executives in China across public and private providers
2,615
Insights generated by qualitative discussions with industry leaders and consumers along with a quantitative survey covering ~2,600 consumers
“Tested industry beliefs against consumer consumption patterns to identify growth opportunities for M&E players”
48%
Executives around the world are more positive than negative about the state of the economy for the first time in over a year
“Respondents are more optimistic about both the current state of their own countries' economies—48 percent say economic conditions at home have improved in the p…”
230
We surveyed 230 hospital directors from SEA markets across a variety of hospital types, hospital sizes, and geographies
69%
Circular economy and digital devices: it's complex
“While consumers have good intentions when it comes to devices, environmental concern rarely determines their purchase choice.”
195
L.E.K. sought to understand how IE&T companies are addressing these challenges and, in the midst of them, planning for the future
1 in 2
Embracing agility in Growth Markets during uncertain times
“In the last two years, one in two companies in Growth Markets have had to transform multiple parts of their business at the same time or execute a single large …”
1,000
An overhaul of enterprise networks is overdue
“To understand how aware enterprise executives are of their connectivity needs and what their plans are regarding network upgradation, we conducted an online sur…”
170
Diving deeper to find value
“The days of "one-and-done" interventions are over. Firms are evaluating existing playbooks, and looking for new approaches and distinctive paths to deliver expe…”
50
L.E.K.'s 2023 hospital priorities survey included directors across hospital types, sizes, and locations
44%
Compared to the 2022 survey, the 2023 survey respondent pool contains more large hospital types and respondents from the Tokyo region
“The 2023 respondent pool contains a greater sample from Tokyo, which likely has higher adoption rates for some solution types, e.g., digitalization, and exhibit…”
500
Deloitte’s 2023 Global Shared Services Survey received ~500 responses across 6 industries and 12 sectors
49%
The question is: How did they do it?
“In the last two years, one in two companies have had to transform multiple parts of their business at the same time or execute a single large transformation muc…”
39%
Digital transformation is living up to its promise. In recent years, leadership teams have tasted success as a result of their transformation activities and remain optimistic about what they can achieve in the future. Despite market and geopolitical tensions, our research finds businesses embracing new technologies and poised to invest in new tools.
“Customer experience is substantially motivating enterprise investments in IT and is becoming synonymous with digital transformation.”
300+
Transformation leaders reveal what it takes to deliver timely and lasting results
“Seventy-six percent of the group led transformations that achieved all their stated financial objectives.”
79%
Customers expect hyperpersonalized engagement, ultraconvenience, augmented experiences, community connection, and sustainability
“These expectations span customer demographics—with a stronger emphasis by Generation Z and millennials”
1,325
Finding opportunity in uncertainty
“The 2022 CEO Outlook draws on the perspectives of 1,325 global CEOs across 11 markets to provide insight into their 3-year outlook on the business and economic …”
80%
New ways of working have set a new normal and spotlighted questions on compensation and career opportunities
“Employers are struggling to address the "pay equity" issues between the internal and external markets.”
1,200
Accenture conducted a benchmarking study on speed to market
“1,200 experts in R&D and Engineering, Manufacturing, Supply Chain & Logistics and IT/Digital Strategy”
11,823
The power in healthcare's patient-provider relationship has shifted distinctly towards the patient.
“The rapid growth of digital technology, combined with service experience benchmarks set by other industries, has made a clear understanding of peoples' expectat…”
406
L.E.K. Consulting sponsors a unique analysis of hospital priorities in APAC; our third annual study engaged more than 400 hospital executives across public and private providers in eight key markets
1,000
Strategy needs to be backed by a strong culture
“We found that across industries, companies with strong innovation cultures (Pacesetters) consistently outperformed those without (Stragglers), even through the …”
120
L.E.K. sponsors a unique analysis of hospital priorities in APAC; the 2022 study engaged 120 hospital executives in China across public and private providers
68%
CONSUMERS AGREE: SUSTAINABILITY IS IMPORTANT
20,000+
Increasing inclusion
“We have a deep and long-standing commitment to advancing diversity, equity and inclusion (DEI). It is critical for growth and is integral to our mission of help…”
4,912
The survey assesses consumer sentiment and behavior regarding sustainability and FMCGs before, during and after COVID-19
748
The expectations of industrial companies' customers are changing.
“More than 60% of respondents said their service business accelerated during the pandemic, and they plan to augment services.”
+19%
Fundamental shifts have taken place in the past ~18 months
~600
2021 Survey witnessed record participation!
“~600 Respondents - a 58% increase from 2019”
~3,000
In this inaugural feature on Southeast Asian SMEs, we profile ~3,000 digital merchants across 6 countries
“Digital merchants in our survey are”
32%
Cloud still has a complex relationship with security
“Nearly one-third (32%) say security is not part of the cloud discussion from the outset and their organization is trying to catch up”
18%
We call these companies Leapfroggers.
“We call these companies Leapfroggers.”
12,000+
THE 7TH TRUE-LUXURY GLOBAL CONSUMER INSIGHT EDITION CONDUCTED IN TWO FIELD MOMENTS: PRE-COVID (JANUARY 2020) AND POST-COVID (JUNE 2020)
“~19M True-Luxury Consumers (out of ~435M total consumers) generating 31% of global luxury market”
2%
CHILDREN APPEAR BE LESS SUSCEPTIBLE TO INFECTION AND TRANSMISSION COMPARED TO ADULTS
“Children consistently make up less than 2% of total reported case numbers despite making up nearly a quarter of the world’s population.”
825
We Surveyed 825 Leaders Experienced in Digital Transformation
35%
35% of Companies View Digital Technology as Disruptive to Their Business Model
“Organizations increasingly recognize the potential of digital to generate significant shifts in their business models and value propositions.”
>80%
Urgency for Digital Transformation Has Increased in Light of COVID-19
400+
To understand Brazil’s technological start-up environment, we surveyed 400+ start-ups and interviewed ~40 leaders between Nov/19 and Feb/20
30,382
Our research explored why there continues to be significant gaps in achieving outcomes in workplace equality, despite growing awareness and commitments from organizational leaders. To find out, we built on our Getting to Equal research from 2018 and 2019 to create new data and analysis in three steps.
“Collectively we called these differences "the perception gap."”
82%
Most Australians feel that Australia's reaction to COVID-19 has been appropriate
“The overwhelming majority of Australians (82%) agree that Australia's reaction to COVID-19 has been appropriate”
47,000
What brings customers together sets them apart
“Financial Services customers are more willing than ever to share data—provided that data sharing powers integrated propositions and offers that are tailored to …”
77%
Overall, trust in banks and insurers is high: Seventy-seven percent of respondents say they trust their bank to look after their long-term financial well-being, while 68 percent trust their insurer to do the same.
“77% of respondents say they trust their bank to look after their long-term financial well-being, while 68% trust their insurer to do the same.”
63%
Respondents expect to transition from Agile pilots towards Agile at enterprise-level within 3 years time
“Beyond a clear ambition, nearly two-thirds of the participating organisations have already stated that the transition towards becoming an Agile organisation is …”
50%
Observations regarding citizen and consumer preferences are pushing the global sustainability development, and new technology enables new solutions (1/2)
“Many consumers value sustainability as 50% are willing to pay a premium of 13-16% for sustainable products.”
4,000+
Global survey about LGBT+ inclusion launched by BCG's LGBT+ network
90%
#3 Deloitte Growth Driver: Sustainability matters...
“Sustainable buildings are capable of achieving higher income and higher market values.”
25%
This pilot study has focused on household waste (MSW)
“Household waste is highly visible and very topical.”
67%
The majority of the Australian population is serviced by a 3-bin system
“The number of bins in the household has progressively increased as individual councils seek to improve environmental outcomes.”
>700
McKinsey recently conducted its 2018 Global Industry 4.0 Survey across 7 key markets
“>700 qualified respondents from medium and large companies”
68
Selected managers within finance departments took part in the online survey
“The survey of these 68 managers and experts provides a top-down view on the status quo of digitalization within the finance function and the expectations for fu…”
25
To capture investor outlook and priorities, we interviewed more than 25 local and foreign investors
45%
The electricity industry: uncovering value through digital transformation
“Digital transformation could unlock $1.3 trillion of value for the electricity sector - if it embraces digitalization”
415
Methodology: Completed nearly 40 interviews and surveyed over 375 teachers and educators