Metrics
What numbers consultants lead with.
Every slide that foregrounds a metric — 7,750 in total — classified into families by what's being measured. Drill in to see who uses each family, where in the narrative, and the real examples.
Metric families
7,750 metric-led slides1266
Survey & sentiment
What people said — respondents, priorities, sentiment, NPS.
16.3%
1110
Market size & value
Scale of the pool — TAM, GMV, AUM, deal value, investment, funding.
14.3%
709
Cost & savings
What's spent or saved — costs, spend, savings, efficiency, abatement.
9.1%
541
Share & penetration
Piece of the pie — market share, adoption, penetration, uptake.
7.0%
491
Growth rate
Speed of change — CAGR, YoY, growth rate.
6.3%
261
Rates & ratios
Other rates — retention, conversion, representation, distress.
3.4%
324
Employment & headcount
People at work — employees, FTEs, productivity, jobs.
4.2%
226
Indices & scores
Composite indicators — confidence indices, rankings, ratings.
2.9%
218
Margin & return
Economic quality — margins, ROI/ROE/ROIC, TSR, profit.
2.8%
212
Environment & emissions
Green metrics — GHG, emissions, hydrogen, renewables.
2.7%
187
Volume & counts
Raw counts — number of X, transactions, deals.
2.4%
141
Revenue & sales
Top line — revenue, sales, GVA.
1.8%
76
Macro indicators
Economy-wide signals — inflation, unemployment, PMI.
1.0%
23
Valuation
Asset worth — present value, pre-money, exit value.
0.3%
1965
Other
Domain-specific or uncategorized long-tail.
25.4%
Filtered by other
· number kind plain
· clear
Where in the narrative
| analyze_data | 748 |
| establish_context | 270 |
| illustrate_case | 205 |
| diagnose | 153 |
| benchmark_peers | 115 |
| frame_problem | 108 |
| recommend | 98 |
| quantify_impact | 69 |
| size_opportunity | 51 |
| decompose_segments | 32 |
| present_framework | 28 |
| appendix | 27 |
Number shape
| percent | 1032 |
| plain | 727 |
| money | 145 |
| multiplier | 51 |
| other | 10 |
80 examples
showing first 8062
Global manufacturing shows tentative signs of recovery, but demand uncertainties and rising inflation pose challenges for the near-term outlook
“Optimism is improving but has been below its long-run average for 10 consecutive months”
60
The greatest optimism is observed among 25- to 44-year-olds, those in senior roles, and those in the emerging economies
“Optimism is one of top two responses (% of respondents)”
469
Advancing metabolic health for all addresses the obesity epidemic and captures broader health benefits
“Thus, focusing on weight alone risks overlooking the complex, interconnected drivers of poor metabolic health.”
20+
Time to put it all together
“20+ complementing interventions were chosen to be launched across segments”
~75 USD millions
US core capital goods orders remain resilient despite recent dip, while global tech equipment demand stays robust, led by strong US growth
10,000
Architect for Intent: Evolve architectures to allow dynamic adaptation with AI
“Evolve business and technology architectures to a modern cognitive architecture which mimics human-like thinking and learning—always on, always listening and al…”
-22
Luxury executives had a more pessimistic outlook for 2025
1,000
Stakeholder communications drive project delivery
“A leading gas utility company sought to enhance gas delivery safety and reliability by replacing outdated infrastructure. The task? Replace over 1,000 miles of …”
10 million
Empowering a sustainable infrastructure design
“A large public institution serving over 10 million people sought to expand the electric vehicle (EV) charging infrastructure across its facilities to promote su…”
6000+
...and instil trust across their environments
“Delivering end-to-end, comprehensive security that's solid, agile, scalable and open to innovation.”
35,000+
Artificial intelligence with generative and agentic AI – navigating the defining transformation of our time
“The Resonance AI Framework by Capgemini provides a sequential approach to the conceptualization, structuring and implementation of successful AI-driven transfor…”
2,200
Reinvent physical branches
“When branches close, frustration grows because customers feel they have no real alternative to solve some of their thorniest challenges.”
100,000+
Reward the moment
“Make rewards more meaningful by using real-time data to offer relevant incentives based on where a customer is in their journey.”
90+
...And tech-driven innovation drives all we do
“Leveraging a global network and framework for action to help clients test innovation and turn it into business value.”
10 USD/kg
Demand curve: Policy impact could drive up value-in-use for clean hydrogen from ~1-2 USD/kg to over 10 USD/kg for some demand segments
“Demand-side policies for clean hydrogen can contribute to value-in-use exceeding 10 USD/kg by 2030, depending on the specific segment and geography.”
34 Mt p.a.
The difference between each segment's specific value-in-use and supply cost defines its competitiveness
“A positive business case (i.e., a value above the x-axis) does not denote supplier or consumer margin per se but instead is an indication that switching to clea…”
8
The degree of clean hydrogen uptake by 2030 is contingent on a combination of policy mechanisms, underlying economics, and infrastructure enhancements
8
~8 Mt p.a. of clean H₂ demand could have a positive business case if currently proposed policies are enacted in EU, Japan Korea, and US
“~8 Mt p.a. of clean H₂ demand could have a positive business case if currently proposed policies are enacted in EU, Japan Korea, and US.”
172.7
In none of the five scenarios that BCG developed does US natural gas consumption peak over the next ten years
95
Gas is turning into gigawatts, as the increasing demand for power creates new opportunities for upstream natural gas players
““Behind the meter” is gaining traction to overcome grid connectivity problems in the short term, but “front of the meter” is the preferred play in the long run”
26
The issues executives continue to ask about heading into 2025 sit at the intersection of geopolitical, macroeconomic, and societal uncertainty
“Based on notes from 35 executive team interactions in Q4”
3
Continued stagnation or mild recessions are most likely throughout Europe, with the more energy-intensive and manufacturing-led economies at higher risk of worse outcomes
“Continued stagnation or mild recessions are most likely throughout Europe, with the more energy-intensive and manufacturing-led economies at higher risk of wors…”
10
Rising geopolitical risk, tariffs threats, cost of living pressures, and the next wave of Gen AI are among the key macro trends impacting the business environment this year
“The world enters 2025 with geopolitical uncertainty on the rise, with a multitude of potential flashpoints in 2025, and heightened spillover risks to growth, in…”
>USD 100 billion
To build resilience against a resurgence of inflation and high rates, CFOs should focus on strengthening balance sheets and unlocking cash flow through operational discipline
“Most exposed industries (industries with >USD 100 billion debt outstanding at lowest rating levels, "B-" and below)”
12 countries x 5 indicators
Economic momentum remains mixed, with slowing services and still-weak manufacturing highlighting elevated uncertainty
16
Tariff rollout thus far has been fast and furious, but with some backtracking and mixed messaging on the overall strategy
“It took more than a year into Trump's first term for tariffs to be rolled out, compared to only 10 days this time around”
USD 164bn
Only China and Canada have retaliated to date, though EU has signaled potential countermeasures depending on how negotiations evolve
“Retaliatory measures enacted or threatened in response to US tariffs”
-108
The EU aims to negotiate with the US but could also implement broader retaliatory measures, including targeting US services exports
“The EU currently runs a trade deficit in services with the US”
22
The 22 service providers covered in this report
20
HFS Horizons: The Best Service Providers for Commercial Banks, 2025— summary of providers assessed in this report
2.6 billion
Over 30% of the world still lack access to the Internet, requiring further investments in tower & fiber infrastructure
“Over 30% of the world still lack access to the Internet, requiring further investments in tower & fiber infrastructure”
3.8 million
WHAT'S NEEDED NOW: Workforce transformation to preserve and augment critical knowledge
“A significant majority (70%) of the factory managers that Accenture surveyed consider workforce transformation as the most critical factor for success.”
90
Firms are rapidly advancing in digital
“Nearly 9 in 10 are either in mid-implementation or advanced in nearly all areas of technology and process transformation.”
100
Telcos have achieved a high degree of digitization—but not everywhere
“AI and RPA are still in a nascent stage of adoption”
402
But participants have seen much less progress—and often, a backslide—in customer service and interaction
3
A significant growth downshift and above-target inflation due to structural cost pressures is base case for US economy, though upside possibility of a soft landing has increased
“Weakflation is flagged as 'Most likely' base case, with consumer spending inflection, wage stickiness, election cycle standoffs, and credit stress episodes list…”
3
A tepid growth recovery, constrained by high rates and still-cautious consumers, is most likely for UK, with downside risk that economy gets stuck in cycle of rolling mild recessions
“Most likely”
<20 people
Expanding access to foundation models and parallel computing hardware will increasingly democratize AI application development, acceleration innovation possibilities
“Small teams of specialized engineers have developed foundation models. For example, Mistral and X.AI built their models with core team of less than 20 people.”
>USD 100 billion
CFOs should focus on strengthening balance sheets and unlocking additional cash flow through stricter operational practices
“Most exposed industries (industries with >USD 100 billion debt outstanding at lowest rating levels, "B-" and below)”
~700
China de-risking involves diversifying supply chains and global portfolios, but it is also prompting companies to revisit their tech stacks, security and legal entities in China
“Leaders at G-7 Hiroshima summit agree need to de-risk”
14 new banks per year (2008-2022)
Figure 7. The number of new banks in the US has plummeted since the Global Financial Crisis.
“Average 2008 - 2022: 14 new banks per year”
40,000
As the trends shaping banking technology are taken to their logical conclusion, an obvious question arises: how will the role of the IT function evolve?
“BBVA, one of the early movers in this regard, long ago changed the title of its IT lead to head of engineering. J.P. Morgan refers to its team of 40,000 compute…”
~50M
Luxury customer base shrinking for the first time in history, while top customers taking further share
“Top customers taking further share ~45%+ % market value >2% Incidence on total market (#consumers) ... yet progressively feeling less "VIC"”
100 million
Now decides next: Insights from the leading edge of generative AI adoption
“ChatGPT was publicly released on November 30, 2022, largely as a technology demonstration. Two months later, it had already attracted an estimated 100 million a…”
45
45 service providers have been evaluated in this report
122.2
The US healthcare demand landscape is changing rapidly, but service providers are yet to realize the impact
“Coverage has shifted dramatically post the Affordable Care Act as group commercial declined, offset by the increases in self-insured enrollment.”
Horizon 3 - Market Leader
Accenture: Reinvention through innovation, ecosystem partnerships, and operational excellence
“Accenture serves almost all of the top 20 largest healthcare payer service providers and PBMs and over 70% of the largest health systems in North America.”
30-35M
Continued market growth has been supported by growth in procedure volumes, encouraged by a range of growth drivers and progress on key historical growth barriers
“The top remaining barrier to further growth is access to trained staff, which has become a more pressing problem in the last several years in line with the broa…”
~2.4Gt
SEA has committed to cut emissions by ~32% by 2030 urgent need for accelerated action to shift trajectory
“~32% reduction in emissions is required by 2030 to meet NDC target; more need to start today to deliver a successful outcome with only five years to go”
6/10
Current situation: SEA is making progress on more comprehensive policies for the green economy yet more work needed on investment incentives and carbon pricing infrastructure
128
Corporate challenge: More SEA corporates committing to decarbonization; struggling how to deliver
“Unless continuous efforts are made, SBTi validation could be gone/rejected”
3,422
Nature and Agriculture, Power, Transport, Buildings, and Industrial and Waste are the major sources of emissions for SEA
5
We see five key imperatives which C-suite executives should address to reinvent in the age of generative AI.
“We see five key imperatives which C-suite executives should address to reinvent in the age of generative AI.”
300
European bank expands its CoE to scale AI benefits
“The C-suite has enough confidence in the goals of the AI projects currently underway to have committed publicly to increase the bank's 2025 operating income by …”
1,500
An Asia-Pacific bank at the forefront of responsible AI
“It has deployed over 1,500 AI models, each ingrained with responsible AI practices and structured to explain the reasoning behind AI-driven decisions.”
6 out of 9
The Planetary Boundaries framework opens our aperture beyond emissions – we are currently beyond the safe limit for 6 out of 9 boundaries and at risk of significant harms on 8 out of 9
“The Planetary Boundaries framework opens our aperture beyond emissions – we are currently beyond the safe limit for 6 out of 9 boundaries and at risk of signifi…”
320
The TNFD recommendations are the key global reference for nature-related disclosure
“320 Early Adopter organizations, who intend to start making disclosures by 2024.”
400,000
Synapse: Impacting one million lives by the end of 2026
“Our Synapse initiative is a collaborative effort across Cognizant. The program centers on five pillars, aiming to equip participants with the essential skills n…”
277,000
Accelerating our associates' skills
“Employees are encouraged to embrace a spirit of innovation and entrepreneurship: our grassroots Bluebolt program enables any employee to submit ideas for implem…”
57,400
Associate attraction, engagement and retention
“We value and respect the views of our associates, and routinely engage them on important issues.”
47,000
Devoting our time, talents and technology to uplift our communities.
“More than 47,000 unique volunteers worldwide collectively contributed over 220,000 hours to various volunteering initiatives.”
400+
Global telco: A holistic approach to tech transformation
“The initiative yielded positive financial outcomes, unlocking value, optimizing costs, and improving planning processes.”
5,721
Conflicting views erode trust
“Media coverage focused primarily on job displacement immediately following the launch of ChatGPT, but now focuses more on privacy concerns and job creation oppo…”
300,000+
We uncovered the percent of total working hours impacted by gen AI by analyzing time spent on language-based tasks across occupations and industries in 22 countries.
“We followed media sentiment over time to better understand how the discussion around this topic is changing.”
25
Gen-Zers are most open to the brand they will purchase at the start of the purchasing journey
43
Gen-Zers are not the most deal-oriented, despite more modest incomes
1,406
Survey of 1,406 executives provides insights into AI and GenAI sentiment in 2024
148
An AI-powered sentiment analysis shows that transformation and restructuring topics are increasingly common in company narratives
“The quarter when typically significant financial publications—such as annual reports, a strategic outlook on the year, and the year's budget—were released”
34
Investors believe the market is overly optimistic on all the factors they expect to influence capital market returns, particularly AI
1.3 billion
Digital galaxy in expansion
“In China, mobile advertising now accounts for 80% of all expenditures - it's not just a good to have anymore, but a necessity.”
3,538,430
Do what we did for AGV and Dainese
“AGV and Dainese strengthened positioning and engagement with a successful localisation campaign.”
AS OF DEC 7
Latest data points to continued global manufacturing woes, moderating services momentum and further cooling of inflation and labor markets
-USD 11.8B
Foreign direct investment in China is turning negative for the first time in 25 years amidst geopolitical tensions, weak domestic demand and yield differentials with other economies
“The net FDI outflow of USD 11.8 billion in Q3 2023 (the first one in at least 25 years of available data) suggests increasingly more foreign companies are dives…”
103K
US layoffs dropped for a second consecutive month in October after a surge in August
“Warehousing witnessed the largest increase in August, largely attributed to the bankruptcy of Yellow Corp, which put 30K+ employees out of work”
910m
Most of the world's highly skilled workers will continue to live in Asia Pacific, Africa and Latin America
“By 2030, 67% or 606 million highly skilled workers are expected to live in APAC, LATAM and Africa—up from 62% or 437m in 2021.”
2,000
Enabling 5G adoption to create local impact
“In essence, Ericsson is not only investing in its own future in Thailand, but also actively contributing to local economic progress, helping the country realize…”
55
Employees are increasingly prioritizing disability inclusion when evaluating employers - measured as average disability inclusion-related mentions per company in Glassdoor reviews
“Notably, these same organizations received 4x as many positive reviews related to disability inclusion when compared to their industry peers, signaling a positi…”
4 out of 10
There is an urgent need to accelerate at all levels
“European companies must prioritize building their technology quotient by enhancing the technological expertise of board members and executives through mandatory…”
105K
The overall number of layoffs in the US edged down in February, but there was a noticeable increase among Media and Telecom companies
“Tech companies that had over-hired during the pandemic continue to lead the way in layoffs as they focus on optimizing headcount”
55
In the wake of recent US bank failures, perceived credit risk has risen the most for companies in the financial, real estate and energy sectors
“Largest increases have been for financials and other interest-rate sensitive sectors such as real estate and energy”