Metrics

What numbers consultants lead with.

Every slide that foregrounds a metric — 7,750 in total — classified into families by what's being measured. Drill in to see who uses each family, where in the narrative, and the real examples.

80 examples

showing first 80
20+
interventions
McKinsey · 2025 · recommend
Time to put it all together
“20+ complementing interventions were chosen to be launched across segments”
10,000
new items added daily by Shein/Temu
Accenture · 2025 · recommend
Architect for Intent: Evolve architectures to allow dynamic adaptation with AI
“Evolve business and technology architectures to a modern cognitive architecture which mimics human-like thinking and learning—always on, always listening and al…”
2x
Top-quartile companies' likelihood to access next-gen tech via ecosystems
Accenture · 2025 · recommend
Thrive with Ecosystems: Plug-and-play next-generation technologies and countless innovations via major partners, at speed
“top quartile companies in our Digital Core Index are two times more likely to access next-generation technologies early via large ecosystems”
40%
Likelihood of meeting intended outcomes with AI in project planning
Accenture · 2025 · recommend
Organizations using AI in their project planning are 40% more likely to meet their intended outcomes
“Organizations using AI in their project planning are 40% more likely to meet their intended outcomes.”
53%
customers worried about privacy
Accenture · 2025 · recommend
Turn artificial intelligence into trusted intelligence
“53% of customers worry about privacy, and 58% fear hacking risks.”
88%
Gen Z and Millennials eager to expand financial knowledge
Accenture · 2025 · recommend
Advise first, sell second
“88% of Gen Z and Millennials in our survey said they are eager to expand their financial knowledge.”
62%
customers open to AI-powered financial assistant
Accenture · 2025 · recommend
Offer flexible, evolving solutions
“Personalization stops being about product recommendations and becomes an evolving partnership that delivers true value to customers.”
60% to 85%
customer intent understanding
Accenture · 2025 · recommend
Prioritize service as long-term advantage
“The company's ability to understand customer intent has surged from 60% to 85% and the company is aiming to achieve a 25% reduction in costs through annualized …”
2,200
PNC branches
Accenture · 2025 · recommend
Reinvent physical branches
“When branches close, frustration grows because customers feel they have no real alternative to solve some of their thorniest challenges.”
60%
customers wanting relationship-based rewards
Accenture · 2025 · recommend
The take-away? Rates and fees are not long-term differentiators.
“60% of customers want relationship-based rewards, but only 45% are satisfied with what they receive”
100,000+
online retailers covered by Capital One Shopping
Accenture · 2025 · recommend
Reward the moment
“Make rewards more meaningful by using real-time data to offer relevant incentives based on where a customer is in their journey.”
50%
Data-centric decision making
KPMG · 2025 · recommend
Financial services is more likely than other sectors to take a data-centric approach to responding to market risks with agility
“Drawing on our experience working with digital leaders in highly regulated sectors, we suggest the following actions are critical:”
60%
labor hours reduction
McKinsey · 2025 · recommend
Advanced technologies can drastically change the store and warehouse of the future, and improve productivity
“Grocery store of the future has potential to operate with up to 60% fewer labor hours vs traditional retailer.”
95
US data center power demand (GW)
BCG · 2025 · recommend
Gas is turning into gigawatts, as the increasing demand for power creates new opportunities for upstream natural gas players
““Behind the meter” is gaining traction to overcome grid connectivity problems in the short term, but “front of the meter” is the preferred play in the long run”
10%
healthcare providers actively investing in integrated tech to scale gen AI
Accenture · 2025 · recommend
Build a reinvention-ready digital core.
“A strong, reinvention-ready digital core is a prerequisite for high-growth organizations as it seamlessly adapts to emerging technologies like gen AI.”
85%
healthcare executives citing cybersecurity as a major barrier to scaling gen AI
Accenture · 2025 · recommend
Action 3: Prioritize responsible and secure AI deployment.
“Leaders acknowledge the importance of responsible AI principles, but there is a gap in their practical implementation — our research shows that only 2% of compa…”
83%
Healthcare leaders recognizing gen AI's ability to enhance financial and competitive standing
Accenture · 2025 · recommend
Scaling gen AI: A healthcare imperative
“The time to act is now. Healthcare providers who scale gen AI today will lead the future — setting benchmarks for efficiency, innovation and resilience.”
>USD 100 billion
Debt threshold defining most-exposed industries
Accenture · 2025 · recommend
To build resilience against a resurgence of inflation and high rates, CFOs should focus on strengthening balance sheets and unlocking cash flow through operational discipline
“Most exposed industries (industries with >USD 100 billion debt outstanding at lowest rating levels, "B-" and below)”
70%
organizational restructuring
Capgemini · 2025 · recommend
Transform the workforce and organizational structure to fully onboard a new, agentic workforce as team members
“A notable 70% of organizations believe that AI agents will necessitate organizational restructuring.”
>USD 100 billion
Debt outstanding threshold for most exposed industries
Accenture · 2024 · recommend
CFOs should focus on strengthening balance sheets and unlocking additional cash flow through stricter operational practices
“Most exposed industries (industries with >USD 100 billion debt outstanding at lowest rating levels, "B-" and below)”
95%
C-level executives agreeing gen AI will lead to new era of enterprise intelligence
Accenture · 2024 · recommend
2024 will be a watershed year for banks, as it will for most other organizations.
“Banks that master this juggling act will look back in years to come and toast 2024.”
20%+
Price increase
Bain · 2024 · recommend
Time for brands to rediscover the true luxury equation, finding the perfect blend between all ingredients
“A new wave of creativity injection required to re-gain customer trust.”
$20B–$30B
Annual forest protection opportunity
Bain · 2024 · recommend
Scale regional carbon markets: Building connectivity across national carbon markets will create greater demand, investment flows, and overall impact
“Investable carbon potential in SEA ecosystems estimated at 0.4–0.7 GtCO2e/year, representing a $20B–$30B annual forest protection opportunity”
5
key imperatives
Accenture · 2024 · recommend
We see five key imperatives which C-suite executives should address to reinvent in the age of generative AI.
“We see five key imperatives which C-suite executives should address to reinvent in the age of generative AI.”
1.8x
Reinventors' digital core capability advantage
Accenture · 2024 · recommend
Modern IT systems: A source of competitive advantage
“Reinventors have 1.8 times best-in-class digital core capability than the other organizations surveyed and are nine times more likely to invest in remediating t…”
18.7%
CSP executives confident their organization has the right talent
Accenture · 2024 · recommend
III. Build future enterprise-wide change implementation with people at the center
“In our study, we found that only 18.7% of CSP executives are confident that their organization has the right talent to meet the demands of emerging IT needs and…”
$400 Bn
electronics value chain
BCG · 2024 · recommend
Enter opportunity space(s) which offer high growth & margins through innovation & IP, while mitigating potential risks
“India is at the cusp of the next big revolution in electronics manufacturing and the current situation is like the "Y2K moment" for the country.”
77%
risk functions struggling to support the wider business
Accenture · 2024 · recommend
A quick take on how risk teams (the second line) and the business (first line) can build a close working relationship
“The surveyed risk leader group has had far more success in equipping the wider business to manage risk: 57% of leaders are "very satisfied" with the business's …”
<15%
Banks offering comprehensive rewards
Accenture · 2023 · recommend
From siloed offering to holistic proposition
“Today, banks have the opportunity to eradicate the silos that isolate their products and channels, allowing them to offer holistic propositions that combine cre…”
2.5x
likelihood to purchase embedded banking products in partnership with a bank
Accenture · 2023 · recommend
Embed banking in new channels
“Regardless of age, consumers are approximately 2.5 times more likely to purchase banking products embedded in non-bank channels if the product is managed in par…”
32%
non-financial products integrated into primary mobile app
Accenture · 2023 · recommend
Offer non-financial products
“Just 32% of the non-financial products and services offered by these 36 banks are integrated into their primary mobile app, while 8% are available through a ded…”
66%
Consumers aged 18-24 who want their bank to offer virtual branch/office interaction
Accenture · 2023 · recommend
The final category of opportunity for banks involves boldly transforming their customer relationships by engaging with them in completely new channels, such as the metaverse, and providing completely new products such as NFTs.
“The survey data indicates that consumers are open to experimenting with new ways of interacting with their bank: 56% (rising to 66% of those aged 18-24) want th…”
one-third
US consumers who obtained mortgage through main bank
Accenture · 2023 · recommend
Ramping up sales of traditional banking products
“A much larger revenue opportunity lies in convincing primary customers to switch the majority of their banking products to their main bank”
53%
European businesses investing >$50M in digital manufacturing
Accenture · 2023 · recommend
2. Extend Europe's advantage in smart manufacturing
“Recent research reveals that over half (53%) of European businesses are investing more than $50 million to enable this transformative journey, surpassing the gl…”
43%
European business leaders raising concerns about digital skills gap
Accenture · 2023 · recommend
3. Increase the technology quotient at the top
“In Europe only 43% raise concerns, in comparison to business leaders in APAC (56%) and the US (58%).”
4 out of 10
EU adults lacking basic digital skills
Accenture · 2023 · recommend
There is an urgent need to accelerate at all levels
“European companies must prioritize building their technology quotient by enhancing the technological expertise of board members and executives through mandatory…”
~5X
consumer engagement
BCG · 2023 · recommend
What's next for Luxury Brands: gamified, immersive and community-based experiences can boost consumer engagement ~5X vs traditional approach
“Moreover, brands should be ready for a future where these 3 pillars are integrated together”
33 days (fastest) vs 152 days (slowest)
Time to full recovery from disruption
Accenture · 2023 · recommend
Invest in visibility, predictability and continuity-focused tech
“Figure 4: Resilient companies are alerted to disruptions faster, meaning they also understand, react to, and recover from disruptions sooner.”
2 out of 3
executives anticipating embedded collaborative approach shift
Accenture · 2023 · recommend
Adopt "shift left" engineering capabilities to embed resilience in design
“Our survey found that two out of three executives anticipate a shift in the next three years towards a fully embedded collaborative approach that incorporates s…”
80% initially, 100% by 2025
supplier compliance target
Accenture · 2023 · recommend
Support suppliers in their ongoing decarbonization efforts
“A supplier engagement program is critical to this effort.”
85%
Achievers with formal senior AI sponsorship in North America
Accenture · 2023 · recommend
Champion AI as a strategic priority for the entire organization, with full sponsorship from leadership
“85% of Achievers in North America have such sponsorship, compared to 53% of Builders and 57% of Experimenters.”
35%
Achievers with consistently high AI skills competencies
Accenture · 2023 · recommend
Invest heavily in talent to get more from AI investments
“We found, for example, that 56% of Achievers in North America have mandatory AI trainings for most employees, from product development engineers to C-suite exec…”
80%
North American Achievers who re-worked strategy and cloud plans
Accenture · 2023 · recommend
Industrialize AI tools and teams to create an AI core
“Achievers in North America are 72% more likely, on average, than Experimenters to either develop custom-built machine learning applications or work with a partn…”
-44%
Mail Volume Change (Total %, 2019-21)
Accenture · 2023 · recommend
Not enough is done to add value to mail to extend its life
“Posts that implemented 3.4x higher price change witnessed 1.7x lower volumes”
13%
Uplift in in-store order values
BCG · 2022 · recommend
Revisit your channel strategy—focus on a seamless integrated experience across channels matching individual preferences
“Frictionless integration of stores, app, social, & new tech in stores.”
83%
Achievers with formal senior sponsorship for AI strategies
Accenture · 2022 · recommend
Champion AI as a strategic priority for the entire organization, with full sponsorship from leadership
“83% of Achievers have such sponsorship, while only 67% of Builders and just 56% of Experimenters have it.”
32%
Achievers more likely than Experimenters to productize AI
Accenture · 2022 · recommend
Industrialize AI tools and teams to create an AI core
“To extract value from their data quickly and effectively, Achievers are also 32% more likely, on average, than Experimenters to either develop custom-built mach…”
53%
Achievers more likely than Builders/Innovators to be responsible by design
Accenture · 2022 · recommend
Design AI responsibly, from the start
“Achievers are 53% more likely, on average, than Builders and Innovators to be responsible by design: designing, developing and deploying AI with good intention …”
up to 95%
forecasting accuracy improvement
Accenture · 2022 · recommend
When uncertainty isn't so daunting
“To get started today, FP&A teams need to make sure that they are addressing data, technology, talent and processes across their finance function.”
72%
CISOs reporting directly to CEOs or Boards
Accenture · 2021 · recommend
Although this has been a year like no other, it has emphasized the critical role of cybersecurity within the business and how important it is for cybersecurity and business strategies to align.
“By aligning their cybersecurity efforts with the business strategy, organizations can not only achieve better business outcomes, but also seize an advantage in …”
30th percentile
Systems Strength percentile threshold
Accenture · 2021 · recommend
Leapfroggers flip towards innovation
“In analyzing Leapfroggers, we identified three practices that can help companies compress transformation, by building Systems Strength and flipping their IT bud…”
$251B
Global edge computing market by 2024
Accenture · 2021 · recommend
The High Tech company of the future will harness digital enablers to reengineer its market positioning
“High Tech organizations are well-positioned to capitalize on the growing market opportunity for digital disruptors if they are willing to reimagine their produc…”
60%
Organizations lacking capabilities and organizational model for a liquid, modular, agile organization
Accenture · 2021 · recommend
Without investing in enterprise transformation, High Tech companies risk leaving billions on the table
“High Tech firms will struggle to recover from disruptions and fail to meet changing customer needs unless they get serious about business and op model reinventi…”
94%
Fortune 1000 companies experiencing supply chain disruptions due to COVID-19
Accenture · 2021 · recommend
In times of disruption, those with agile, intelligent, and resilient supply chains would have the competitive advantage
“High Tech firms that can rapidly strengthen their supply chain resilience would be better prepared to adopt as-a-service business models, manage immediate crisi…”
41%
time spent using advanced technological skills
McKinsey · 2020 · recommend
Ensure the necessary talent is in place
“Our research suggests that the time spent using advanced technological skills will rise by 41 percent in Europe through 2030.”
78%
customers who never use mobile app or website to contact bank
Accenture · 2019 · recommend
They should leverage their physical footprint and integrate physical and digital services to meet customer needs more effectively.
“78 percent, for example, never use a mobile app or website to contact their bank”
91%
Leaders extremely effective at cross-department IT+business teams
Accenture · 2019 · recommend
Radically human systems talk, listen, see and understand just like we do, bringing elegant simplicity to every human-machine interaction.
“91% of Leaders are extremely effective at working with cross-department teams that combine IT and business to create customer-centric solutions.”
87%
Leaders using AI and advanced analytics to personalize learning
Accenture · 2019 · recommend
05 Find creative ways to nurture talent
“A large utilities company is currently exploring how 3D, Extended Reality and AI technologies can help nuclear fleet operators to train their powerplant personn…”
76%
CEO engagement
McKinsey · 2019 · recommend
1 CEO, board, and owners should take leadership and embody the SDG strategy and transformation to ensure success
“To move from philanthropy and CSR to creating business value from the SDGs, it is pivotal to put the SDGs on the CEO and board agenda.”
69%
Worker time subject to automation (low-skilled work)
Accenture · 2018 · recommend
Empower vulnerable learners
“Our analysis confirms that lower-skilled work is more susceptible to automation (see Figure 9). Workers in these roles also require the broadest range of skill …”
2.7
EDL losses
McKinsey · 2018 · recommend
Immediate action by the government to reform the power sector would eliminate the need for subsidies by 2024
“Execution of sector recovery requires setting up proper governance and operating model of EDL i.e., restructuring and corporatization of EDL”
70%
Government effectiveness
McKinsey · 2018 · recommend
To enhance the public administration’s efficiency, three key priority dimensions will be tackled: digitization, corruption & productivity
“Although several governments managed to enhance their effectiveness, Lebanon dropped 0.2”
75%
Value chain capture
McKinsey · 2018 · recommend
Industrial construction zone should prioritize structural and modular technologies which capture a large share of construction value chain
“Industrial construction zone should prioritize structural and modular technologies which capture a large share of construction value chain”
1%
Uncollected bills
McKinsey · 2018 · recommend
Improving performance of billing mechanism and increasing tariffs by 3% p.a. could be pursued
“Uncollected bills are mitigated from 25% to 1% by 2023”
65,000
Tons produced
McKinsey · 2018 · recommend
Aquaculture might be able to reduce reliance on imported fish, but government intervention will be required to overcome its challenges
“Lebanon's natural opportunity in aquaculture is likely in offshore farming of seabass and seabream”
70%
Government effectiveness
McKinsey · 2018 · recommend
To enhance the public administration’s efficiency, three key priority dimensions will be tackled: digitization, corruption & productivity
“Although several governments managed to enhance their effectiveness, Lebanon dropped 0.2”
70%
Government effectiveness
McKinsey · 2018 · recommend
To enhance the public administration's efficiency, three key priority dimensions will be tackled: digitization, corruption & productivity
“Although several governments managed to enhance their effectiveness, Lebanon dropped 0.2.”
75%
value chain capture
McKinsey · 2018 · recommend
Industrial construction zone should prioritize structural and modular technologies which capture a large share of construction value chain
“Up to ~75% of value chain can be industrialized (in Lebanon).”
14 mio. kr.
Provenu
BCG · 2017 · recommend
Opsummering: Scenarie 1 er fravalgt pga. lav realiserbarhed; scenarie 2 viser muligt provenu på op til 14 mio. kr.
“Hjemtagning af drift og vedligeholdelse er ikke skalerbar – det betyder at hele driften ville skulle hjemtages i dette scenarie, hvilket ikke anses som realiser…”
6-10 mio. kr.
Annual yield
BCG · 2017 · recommend
Midterste scenarie anbefales som passende ambitionsniveau
“Primære risiko ved Scenarie B består i rekrutteringsudfordringen – denne afhjælpes med ekstern assistance og relativ høj lønkvante”
41
Stillinger
BCG · 2017 · recommend
Fortsat hjemtagning af kategori 1 og 2 beror på rekruttering
“JA vurderer på den baggrund, at der kan hjemtages sagsmængde for yderligere 5 mio. kr.”
18 mio. kr.
Provenue
BCG · 2017 · recommend
Nyordning af skoleområdet uden geografiske implikationer
“31 ÅV hvilket giver et provenu på 18 mio. kr. (inkl. løn, øvrig drift og overhead).”
103
Manufacturing competitiveness indicators
BCG · 2016 · recommend
Reinforcing the foundation: 5 point agenda for manufacturing leaders
“In a fast evolving global manufacturing landscape, Indian manufacturers are competing against leading manufacturers with bigger scale, superior productivity, su…”
10
agricultural yield
McKinsey · 2014 · recommend
10 action areas to double agricultural yield (20% of impact)
2
layers eliminated
BCG · 2012 · recommend
Proposed department structure flattens organization and improves accountability
“Key changes: Eliminate two layers; increase number of construction project mgrs to ensure manageable project load”
$2 billion
income impact
McKinsey · 2010 · recommend
The “Actions within Postal Service control” case includes product and service initiatives above the baseline to grow volume
“Total 2020 income impact ~ $2 billion”
2
Performance indicators
McKinsey · 2009 · recommend
The CFCS team can use 2 simple indicators to monitor performance against the objectives
“The selection and evaluation criteria help to define performance standards”
85-90%
AI prediction accuracy for future customer requirements
Accenture · 2025 · recommend
“By leveraging gen AI, CSPs can accurately predict future customer requirements; studies indicate an accuracy rate of 85-90%.”
20-30%
AI-driven effort reduction
Accenture · 2025 · recommend
“To effectively deploy the service orchestrator model, CSPs must focus on developing a platform DNA—an integrated approach that aligns the business model, operat…”
11 million SAR (~$3 million)
Million Account prizes distributed (Aug 2023-Aug 2024)
Accenture · 2025 · recommend
“Recognizing and rewarding good financial habits can drive engagement while encouraging healthier money management.”