Metrics
What numbers consultants lead with.
Every slide that foregrounds a metric — 7,750 in total — classified into families by what's being measured. Drill in to see who uses each family, where in the narrative, and the real examples.
Metric families
7,750 metric-led slides1266
Survey & sentiment
What people said — respondents, priorities, sentiment, NPS.
16.3%
1110
Market size & value
Scale of the pool — TAM, GMV, AUM, deal value, investment, funding.
14.3%
709
Cost & savings
What's spent or saved — costs, spend, savings, efficiency, abatement.
9.1%
541
Share & penetration
Piece of the pie — market share, adoption, penetration, uptake.
7.0%
491
Growth rate
Speed of change — CAGR, YoY, growth rate.
6.3%
261
Rates & ratios
Other rates — retention, conversion, representation, distress.
3.4%
324
Employment & headcount
People at work — employees, FTEs, productivity, jobs.
4.2%
226
Indices & scores
Composite indicators — confidence indices, rankings, ratings.
2.9%
218
Margin & return
Economic quality — margins, ROI/ROE/ROIC, TSR, profit.
2.8%
212
Environment & emissions
Green metrics — GHG, emissions, hydrogen, renewables.
2.7%
187
Volume & counts
Raw counts — number of X, transactions, deals.
2.4%
141
Revenue & sales
Top line — revenue, sales, GVA.
1.8%
76
Macro indicators
Economy-wide signals — inflation, unemployment, PMI.
1.0%
23
Valuation
Asset worth — present value, pre-money, exit value.
0.3%
1965
Other
Domain-specific or uncategorized long-tail.
25.4%
Filtered by other
· function diagnose
· clear
Where in the narrative
| analyze_data | 748 |
| establish_context | 270 |
| illustrate_case | 205 |
| diagnose | 153 |
| benchmark_peers | 115 |
| frame_problem | 108 |
| recommend | 98 |
| quantify_impact | 69 |
| size_opportunity | 51 |
| decompose_segments | 32 |
| present_framework | 28 |
| appendix | 27 |
Number shape
| percent | 1032 |
| plain | 727 |
| money | 145 |
| multiplier | 51 |
| other | 10 |
80 examples
showing first 8070%
Telcos fall short on consumer expectations of a simplified, personalized experience.
“This may be why 30.1% of our Life Trends survey respondents use both in-person and digital channels to interact with their telco providers, with 10.6% of them s…”
31%
Companies that address this gap can improve adoption and the impact of GenAI across employee levels, especially in frontline roles
“Frontline employees receive the least support within the organization, consistent with global averages”
~88%
US consumers are increasingly under pressure as labor market conditions soften and balance sheets normalize, constraining purchasing power in the coming months
“US household balance sheets are still relatively healthy and returning to pre-pandemic norms, yet the financial buffers that fueled spending resilience in recen…”
63%
Insufficient performance and complexity challenge are the top reasons noted for slowing down GenAI use cases
72%
72% of customers say personalization influences their choice of bank, but only 3% use personalized tools offered by their main bank.
“72% of customers say personalization influences their choice of bank, but only 3% use personalized tools offered by their main bank.”
21%
21% of banking service executives see customer service as a value driver
“Even though customer service came up as the second most important driver of customer advocacy across the 21 variables we analyzed, just 21% of banking service e…”
34%
Half of organizations have insufficient knowledge of the capabilities of AI agents
“In addition to declining trust and escalating risk, half of organizations state that gaps in knowledge significantly impede their deployment of highly autonomou…”
9%
Organizations fall short of technology readiness
“Fewer than one in five organizations report high maturity in any aspect of data-readiness.”
82%
Only one in five organizations has a mature AI infrastructure
“Over four in five organizations report low-to-medium maturity across dimensions such as computing, integration, orchestration, fine-tuning, and cybersecurity.”
69%
b. Define "autonomy boundaries" in digital business architecture
“Nearly seven in 10 organizations cite human oversight as risk mitigation.”
82%
RevOps maturity is low
“Our findings reveal many/most companies are failing to go from hype to measurable impact with only 6% of companies are seeing RevOps deliver fully on its promis…”
402
But participants have seen much less progress—and often, a backslide—in customer service and interaction
US$300 billion
China's growing involvement in the economies of most countries, and its concerted effort to attract foreign investors, is another risk that warrants scrutiny.
“We believe that in 2024, these scenarios will inform more board conversations and guide more strategic decisions.”
41%
Talent, governance and risk are critical areas where generative AI preparedness is lacking.
“When it comes to risk and governance, generative AI is definitely not “just another technology.””
6/10
Current situation: SEA is making progress on more comprehensive policies for the green economy yet more work needed on investment incentives and carbon pricing infrastructure
55%
The CRO role is evolving alongside the insurance business and the risk profile.
“The CRO role is evolving alongside the insurance business and the risk profile.”
93%
Our study points to various capabilities and best practices that are critical for building a modern IT system. However, when it comes to implementing them and progressing to more advanced technology adoption, only a handful of CSPs have achieved their goals.
“93% cited Cloud First infrastructure as a significant capability in the CSP IT architecture. However, only 26% are following advanced practices in transforming …”
15%
Value chain – Opportunity to move from low-value addition assembly to a high-value addition manufacturing
“India can focus on creating high value-add 'nucleus' of building equipment/capital goods for manufacturers along with design & IP-led manufacturing for componen…”
76%
Data and privacy considered chief risks with engaging third parties
“What risks do you associate with engaging partners?”
73%
ORIENTATION ROOT CAUSES: BANKS ARE STILL THE PRIMARY ORIENTATION CHANNEL, BUT BANK SUPPORT IS REDUCED WITH THE DECLINE OF THE BRANCH BANKING MODEL
“Since 2010 the Netherlands has lost 73% of its bank branches, more than any other European country.”
46%
Fragmentation leads to frustration
“46% of consumers aged 18-24 often lose track of their financial products and services, compared with 18% of those aged over 65.”
2,600
Friction map | To quantify the weight of each emotional and functional friction, 2.600 individual luxury customer journeys were mapped...
“Individual journeys need to be analyzed to understand each customers' individual frictions”
75%
...and key root causes behind unmet needs were analyzed ...emerging from an in-depth customer survey
“Brands are relinquishing their role in inspiration because brand.com is perceived as flat and uninspiring, while digital natives feel pressured by store staff a…”
60%
Off-network discovery is hugely underestimated – and 50–60% of it is on digital channels
“Recognize the power of non-network digital platforms to drive discovery”
93%
Credit cardholders that use POS lending tend to have much more tenuous financial situations
“Some of this is due to lack of discipline on savings/spending and spending on impractical things”
30
Innovation cycles for climate tech need to accelerate rapidly
“For Canada to achieve its emissions reductions targets, product development times must shrink dramatically—outpacing even the fastest energy tech development in…”
67%
1. On C-suite dynamics, leading companies have closed the tech-fluency gap, and raised the bar for senior tech executives
“67% of senior technology leaders in our survey stated that the lack of tech-fluency among their peers is a major barrier to integrating technology into strategy…”
52%
Raising the bar for senior tech leaders, calling on them to distinguish relevance from noise
“Based on the recent CIO's 22nd annual State of the CIO survey, 52% of CIOs want their focus in the next 3 to 5 years to be on this strategic role, up from 32% t…”
12
Transformer lead times are a critical issue today and beginning to impact marginal projects
“Buyers have cited that current lead time quotes over 100 weeks are not unheard of today”
2,100
To assess GenAI productivity potentials, we analyzed around 2,100 distinct work activities and ~850 professions
93%
ONE KEY REASON: LIMITED KNOWLEDGE EXISTS ON HOW TO RECYCLE E-WASTE
“Respondents across the board know much better how to recycle materials compared to e-waste”
34%
Proper planning, operating models and scalability are the most common challenges to overcome in portfolio company value creation. Leaders also acknowledge the role of talent.
“The challenges listed are significant and PE firms are unlikely to achieve the desired returns if they remain unsolved. That's the downside. The upside? These p…”
48%
Retail tops other industries for deskless workers at risk of quitting
0.29
While global deskless workers say functional needs (e.g., pay, hours) are most important to them, emotional needs are what drive them to leave
“Emotional support correlated to employee retention; Functional needs top of mind for employees but not driving attrition”
3.2x
Managers are critical and influence burnout, retention, and hiring
“French deskless workers that are dissatisfied with their managers are ... 1.4x more likely to feel burned out at work, 2.2x more likely to leave their roles, 3.…”
58%
Cyber security teams are under pressure to keep up with evolving threats, with talent shortages frequently undermining security efforts.
“Over half (58 percent) admit they are behind schedule with their position on cyber security, possibly reflecting the team’s growing responsibilities across the …”
1 in 8
The business (and economic) case for building these five digital capabilities is clear. The key question is what's holding organisations back from seizing the opportunity to maximise the potential of digitisation and boost competitiveness?
“In truth, many companies face a vicious circle of productivity paralysis where failures in each of these three areas reinforce a position of weak ambition, anae…”
10.8%
Marketing departments are feeling the effects of “the Great Resignation” within their teams
“Mid-career change, desire for more flexible work, and burnout are all aspects thought to be fueling the Great Resignation.”
85%
FP&A teams spend more time preparing data than generating insights from it
“Our survey reveals that FP&A teams spend 85% of their time on tactical and labor-intensive production tasks to prepare data and just 15% of their time on genera…”
51%
Finance executives struggling with access to talent are most in need of business intelligence and visualization capabilities
“56% of finance executives say access to talent is a challenge”
8
Companies face several barriers during their circular transformation journey
“Circular business models often requires economies of scale, and it is therefore difficult to get the mandate to continue from pilot stage”
41%
Career advancement is the top reason deskless workers leave
60%
HCPs still believe pharma companies could do more to better understand their evolving needs.
“Most HCPs maintain the impression that pharma companies are failing to understand the real impact of COVID-19 on them (56%) and their patients (60%).”
54%
54% of employees say they are likely to quit if they are not offered the flexibility they want
“A majority (54%) of employees are prepared to quit if they aren't offered the flexibility they want; but this headline finding hides some significant variation …”
19%
Almost half of the organizations do not know why business agility is important
“Many organizations say that improving business agility is important, while only 19 percent strongly agree that there is a clear articulation of the why.”
37%
Too many organizations are lacking articulation of the desired business outcomes
“Even though most of the organizations have the improvement of business agility as a high priority, still half of the respondents have not clearly articulated th…”
31%
Still too many organizations are following Agile practices without focusing on the outcomes
“Over half of the organizations state that they are doing Agile instead of exhibiting agility.”
74%
COMORBIDITIES HAVE ALSO BEEN ASSOCIATED WITH A HIGHER CASE FATALITY RATE
“In an analysis of 287,320 COVID-19 cases in the US, the CDC found that death was 12 times more likely for COVID-19 patients if they suffered from a comorbidity.”
29%
Over a fifth of postponed purchases are because consumers can't try them in store
“This creates opportunities to reduce the risk to consumers of "unseen" purchases.”
50%
The paradox of LGBT+ inclusion: while 4/5 of LGBT+ are comfortable at work, only 50% are openly out
“4/5 LGBT+ would be ready to disclose their sexual orientation”
32%
The obstacles diverse Canadians face are widely underestimated
“Diverse group's perception of obstacles vs. Control group's perception of obstacles — Perception gap”
55%
Executives tend to be more optimistic about progress
“Compared to rank-and-file employees, executives were a fifth more likely to say that their company had made progress in improving diversity at the leadership le…”
73%
... yet most managers do not take the necessary steps to get required skill development
8.5
Reported safety metrics are not to readily comparable across regions
“To align with global metrics, regular reporting against “fatal” and “non-fatal” metrics would better support comparisons”
9.00
While reliability is sometimes reported in terms of ‘missed collections’, these metrics are not readily available or comparable
156
The location of waste facilities, and shape of the networks in Melbourne and Sydney, lead to waste travelling greater distances
“Due to utilisation of Veolia's Woodlawn Bioreactor near Goulburn, NSW”
-65%
MONOBRAND NET STORE OPENINGS IN CONTRACTION – DUE TO IN-STORE TRAFFIC DECLINE – RESHAPING THE ROLE OF PHYSICAL STORES
“-65% 2018 vs. 2012”
71%
For those that do have working products, many are effectively abandoning their ICO investors by de-emphasizing the role of their tokens.
“7 out of 25 reviewed projects accept other currencies, rendering utility tokens less valuable. Some projects have altogether dropped their utility tokens to foc…”
32
Volatility has been influenced by the economy’s reliance on diaspora inflows, channelled into real estate, banking and consumption sectors
“72 USD Bn, corresponding to more than 70% of diaspora inflows went into consumption (remittance) and real estate”
46%
The inflows also went into financing the governments’ increasing size and indebtedness leaving little room for Capital Expenditures
“Revenues have been constrained with low tax collection compared to benchmarks; High government expenditures are driven by fiscal mismanagement with high wages &…”
-80%
Private sector investment have therefore dropped, leading to additional economic stagnation...
“Foreign & domestic investments dropped with FDI decreasing by ~30% and gross capital formation by 6% over the last 7 years”
42%
On the revenue side, Lebanon’s tax performance has been significantly below its potential with a tax effort less than 50%
“Loss in revenues of ~10% or ~5 USD Bn yearly”
-48.3%
The decline in exports between 2014 and 2016 was driven by disruptions to land routes through Syria, but limited due to MLEB efforts
“The impact of the Syrian war was limited by the successful implementation of the Maritime Lebanese Exports Bridge (MLEB).”
2030
Water usage in agriculture needs to be actively managed to ensure sustainability, as Lebanon’s water stress levels are high and increasing
“2030 demand cannot be met without alternative supply (e.g. desalination, imports, reuse)”
1.4
...which is likely limiting productivity & export potential
“Fragmentation of agricultural holdings can be an impediment to growth in several ways.”
5%
Cooperatives can play an important role in enabling and expanding market access for small farmers, but do not do so in Lebanon
“In Lebanon, cooperatives are largely used as vehicles to access funding, either from the Ministry of Agriculture or through international donors.”
5%
There is a large number of cooperatives in Lebanon, but many are inactive, and only 5% of farmers belong to one
6,234
Local financing to the industrial sector has been steadily increasing, and cannot be held responsible for the sector's decline
“Local financing to the industrial sector has been steadily increasing, and cannot be held responsible for the sector's decline”
93%
~93% of industrialists list EdL as a power source, but only 11% exclusively rely on EdL
50%
The Banking sector in Lebanon has gone through several phases: from pre-war private sector driven to post-war public sector credit engine
“Average exposure of 50% (incl. required reserves at BdL)”
85%
85% of Lebanon's road network is in fair or poor condition
6.5%
Technical losses in T&D need to be reduced by 50% along with network reliability improvements
25%
Performance improvement in distribution requires reducing non-technical losses and improving connection time
71
Fashion: Lack of touch and feel and immediacy deters users
2-4
Tilpasning af Planlægnings- og Koordinationsdivisionen (PK) til at understøtte FMI' s kerneforretning bedst muligt
“Delforslaget lægger op til en tilpasning af antal stillinger i PK, så de tilsvarer den øgede produktionskapacitet opbygget i indeværende forlig; specifikt fores…”
0,05%
Der er betydelig bufferkapacitet i den eksisterende bilbase
“Sandsynligheden for at alle biler skal bruges samme dag er 0,05%”
10%
Top-down metode: Med nuværende kørselsbehov kan bilbasen i BC Pulje reduceres med yderligere 10%
“På baggrund af dette, vurderes det at den nuværende bilbase kan nedbringes med yderligere 10% ifht. BC Pulje end-state”
47
Uddybning af puljekonceptet på gaffeltrucks
“Den lokale natur for gaffeltrucks giver enkelte begrænsninger i forhold til puljekonceptet.”
35
Der er indikationer på at kursustilmeldingen ikke er optimeret
“Endelig sendte 18 enheder 2 eller færre deltagere på det ressourcekrævende kursus i 2016. En grundig gennemgang heraf indikerer at en række af disse deltagelser…”
5%
Administrative ÅV udgør ca. 5 pct. af værnenes medarbejdere
“Der overvejende udføres lokalt og decentralt – hvilket indikerer et potentiale ved konsolidering”