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The urgency to accelerate transformation: Moving from surviving to thriving
Accenture · 2024 · context
The urgency to accelerate transformation: Moving from surviving to thriving
14.98% — Average annual % change in CSPs business targets
Global telco: A holistic approach to tech transformation
Accenture · 2024 · case_study
Global telco: A holistic approach to tech transformation
400+ — client-aligned features delivered
Modern IT systems: A source of competitive advantage
Accenture · 2024 · recommendation
Modern IT systems: A source of competitive advantage
1.8x — Reinventors' digital core capability advantage
Our study points to various capabilities and best practices that are critical for building a modern IT system. However, when it comes to implementing them and progressing to more advanced technology adoption, only a handful of CSPs have achieved their goals.
Accenture · 2024 · diagnosis
Our study points to various capabilities and best practices that are critical for building a modern IT system. However, when it comes to implementing them and progressing to more advanced technology adoption, only a handful of CSPs have achieved their goals.
93% — CSPs citing Cloud First as a significant capability
European CSP: A search for B2B lead generation automation that led to a tech transformation journey
Accenture · 2024 · case_study
European CSP: A search for B2B lead generation automation that led to a tech transformation journey
20% — opex savings
Gen AI, increasingly an essential part of the digital core, is a game-changing technology, enabling significant changes in two areas:
Accenture · 2024 · context
Gen AI, increasingly an essential part of the digital core, is a game-changing technology, enabling significant changes in two areas:
17-23% — potential productivity gains in communications industry from Gen AI
North American communications and media company: The journey to becoming technology-oriented, yielding significant outcomes across financial and experiential.
Accenture · 2024 · case_study
North American communications and media company: The journey to becoming technology-oriented, yielding significant outcomes across financial and experiential.
50% — monetizable epics delivered for the Pilot Value Stream
With no time to waste, CSPs’ approach to resolving tech and enterprise debt must be swift and carefully planned, aiming for select immediate results to maintain buy-in and momentum. Accenture proposes some key steps could help CSPs’ progress quickly and deliver business outcomes.
Accenture · 2024 · transition
With no time to waste, CSPs’ approach to resolving tech and enterprise debt must be swift and carefully planned, aiming for select immediate results to maintain buy-in and momentum. Accenture proposes some key steps could help CSPs’ progress quickly and deliver business outcomes.
Embrace a fully strategy-led and value-led transformation
Accenture · 2024 · recommendation
Embrace a fully strategy-led and value-led transformation
II. Evaluate your tech maturity, set practical targets for modern IT and build a transition architecture accordingly
Accenture · 2024 · recommendation
II. Evaluate your tech maturity, set practical targets for modern IT and build a transition architecture accordingly
III. Build future enterprise-wide change implementation with people at the center
Accenture · 2024 · recommendation
III. Build future enterprise-wide change implementation with people at the center
18.7% — CSP executives confident their organization has the right talent
Business, government and individuals all have a role to play in the fight against climate change
misc · 2024 · context
Business, government and individuals all have a role to play in the fight against climate change
80% — Public agreement percentage
Gen Z and Millennial men are jaded about taking climate change actions
misc · 2024 · key_takeaways
Gen Z and Millennial men are jaded about taking climate change actions
32% — percentage of agreement
Developed countries are expected to lead against climate change, but global collaboration is needed
misc · 2024 · context
Developed countries are expected to lead against climate change, but global collaboration is needed
74% — Public agreement percentage
People lack the knowledge on what individual actions have the most impact
misc · 2024 · context
People lack the knowledge on what individual actions have the most impact
34% — Public perception of recycling impact
Cost of living fears in developed countries could hamper renewable energy transition
misc · 2024 · industry_trends
Cost of living fears in developed countries could hamper renewable energy transition
37% — negative impact on cost of living
RISING APATHY AND CLIMATE FATIGUE
misc · 2024 · section_divider
RISING APATHY AND CLIMATE FATIGUE
SHOULD DEVELOPED COUNTRIES BE DOING MORE?
misc · 2024 · section_divider
SHOULD DEVELOPED COUNTRIES BE DOING MORE?
MOVING AWAY FROM FOSSIL FUELS
misc · 2024 · section_divider
MOVING AWAY FROM FOSSIL FUELS
Perceived impact of transitioning from fossil fuels towards renewables
misc · 2024 · heatmap
Perceived impact of transitioning from fossil fuels towards renewables
79% — Net % (Positive Minus Negative)
Perceived impact of transitioning from fossil fuels towards renewables
misc · 2024 · heatmap_matrix
Perceived impact of transitioning from fossil fuels towards renewables
Executive summary: A period of cautious optimism for US cards
McKinsey · 2023 · executive_summary
Executive summary: A period of cautious optimism for US cards
4.6% — ROA
QoQ, GDP growth rate increased, and unemployment rate decreased
McKinsey · 2023 · industry_trends
QoQ, GDP growth rate increased, and unemployment rate decreased
Industry data from Federal Reserve: Charge-off and delinquency rates continue to deteriorate after hitting historic low levels
McKinsey · 2023 · industry_trends
Industry data from Federal Reserve: Charge-off and delinquency rates continue to deteriorate after hitting historic low levels
Growth in outstandings and purchase volume vary across issuers
McKinsey · 2023 · competitive_analysis
Growth in outstandings and purchase volume vary across issuers
18.3% — YoY growth
US retail sale growth has been shrinking since Aug 2022 with more consumers preferring online over in-store purchase
McKinsey · 2023 · industry_trends
US retail sale growth has been shrinking since Aug 2022 with more consumers preferring online over in-store purchase
YoY sales growth has been declining for most categories since Oct 2022
McKinsey · 2023 · industry_trends
YoY sales growth has been declining for most categories since Oct 2022
According to Visa SMI, consumer spending momentum is at the weakest level since May 2020
McKinsey · 2023 · industry_trends
According to Visa SMI, consumer spending momentum is at the weakest level since May 2020
94.6 — Visa Spending Momentum Index
Outstandings and purchase volume are still growing but charge-off and delinquency rates are deteriorating
McKinsey · 2023 · industry_trends
Outstandings and purchase volume are still growing but charge-off and delinquency rates are deteriorating
18.3% — YoY growth
Outstandings increased for all issuers YoY
McKinsey · 2023 · market_landscape
Outstandings increased for all issuers YoY
32.9 — YoY % growth
Purchase volume increased for all issuers YoY except for Citi PLCC
McKinsey · 2023 · market_landscape
Purchase volume increased for all issuers YoY except for Citi PLCC
12.6 — YoY % growth
Net charge-off rate deteriorated YoY for all issuers
McKinsey · 2023 · industry_trends
Net charge-off rate deteriorated YoY for all issuers
220 — Net charge-off rate
Worsening delinquency rates across could indicate a further deterioration in charge-off rates across issuers
McKinsey · 2023 · industry_trends
Worsening delinquency rates across could indicate a further deterioration in charge-off rates across issuers
160 — 30+ days delinquency rate
While revenue components grew YoY, ROA decreased due to rising charge-offs and non-interest expense
McKinsey · 2023 · financial_analysis
While revenue components grew YoY, ROA decreased due to rising charge-offs and non-interest expense
(39) bps — ROA
Net-interest income improved for all issuers
McKinsey · 2023 · financial_analysis
Net-interest income improved for all issuers
YoY non-interest income grew for all issuers except for Synchrony
McKinsey · 2023 · financial_analysis
YoY non-interest income grew for all issuers except for Synchrony
19.9 — YoY % growth
YoY ROA growth was mixed across issuers
McKinsey · 2023 · financial_analysis
YoY ROA growth was mixed across issuers
Since 2019, the percent of consumers using each type of financing has changed very marginally
McKinsey · 2023 · market_landscape
Since 2019, the percent of consumers using each type of financing has changed very marginally
65% — Percent of households
Most POS lending users also own a credit card, but most credit cardholders do not use POS lending
McKinsey · 2023 · segmentation
Most POS lending users also own a credit card, but most credit cardholders do not use POS lending
65 — Percent of households
Credit cardholders that use POS lending tend to have much more tenuous financial situations
McKinsey · 2023 · diagnosis
Credit cardholders that use POS lending tend to have much more tenuous financial situations
93% — Percent of cardholders
The US has $459B in domestic payments revenues and is likely to grow at ~8% annually through 2026
McKinsey · 2023 · market_sizing
The US has $459B in domestic payments revenues and is likely to grow at ~8% annually through 2026
$459B — Payments Revenues
Consumer credit card is likely to be the largest contributors to revenue growth
McKinsey · 2023 · financial_analysis
Consumer credit card is likely to be the largest contributors to revenue growth
213Bn — Net new revenues
Transactions are likely to grow at an accelerated pace of ~4%; digital transactions will gain higher share of wallet
McKinsey · 2023 · industry_trends
Transactions are likely to grow at an accelerated pace of ~4%; digital transactions will gain higher share of wallet
4% — CAGR
Cash remains the most frequently used payment instrument; most 2021 payments flows were via ACH
McKinsey · 2023 · market_landscape
Cash remains the most frequently used payment instrument; most 2021 payments flows were via ACH
149,392 Bn — Payment volume and value
Economic momentum continues to soften, with slowing services, still-weak manufacturing, and subdued consumer spending as uncertainty remains elevated
Accenture · 2023 · heatmap_matrix
Economic momentum continues to soften, with slowing services, still-weak manufacturing, and subdued consumer spending as uncertainty remains elevated
The global AI race is becoming increasingly intertwined with national strategic competitiveness as both public and private sectors rush to invest in AI infrastructure
Accenture · 2023 · industry_trends
The global AI race is becoming increasingly intertwined with national strategic competitiveness as both public and private sectors rush to invest in AI infrastructure
Global mineral dispersion is fostering sovereign AI initiatives and a restructuring of trade blocs, though China remains in control of refining
Accenture · 2023 · market_landscape
Global mineral dispersion is fostering sovereign AI initiatives and a restructuring of trade blocs, though China remains in control of refining
98% — Percent of global extraction
Continued growth moderation and above-target inflation are the base case for the US, with continued stagnation or mild recessions most likely throughout Europe
Accenture · 2023 · industry_trends
Continued growth moderation and above-target inflation are the base case for the US, with continued stagnation or mild recessions most likely throughout Europe
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