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Kunden von Finanzdienstleistern teilen ihre Daten – doch sie verlangen Gegenleistungen
Accenture · 2019 · executive_summary
Kunden von Finanzdienstleistern teilen ihre Daten – doch sie verlangen Gegenleistungen
52% — Traditionalisten share of German FS customers
Our study identified several patterns among consumers, which we distilled into five key findings:
Accenture · 2019 · key_takeaways
Our study identified several patterns among consumers, which we distilled into five key findings:
~50% — Consumers expecting integrated propositions
They should become key players in ecosystems that deliver integrated propositions around a customer need.
Accenture · 2019 · recommendation
They should become key players in ecosystems that deliver integrated propositions around a customer need.
Building ecosystems is a vital part of becoming a living business, and doing it effectively relies upon a number of key technologies.
Accenture · 2019 · recommendation
Building ecosystems is a vital part of becoming a living business, and doing it effectively relies upon a number of key technologies.
They should actively target customers interested in personalized services with experiences that strengthen their brand values at every touchpoint.
Accenture · 2019 · recommendation
They should actively target customers interested in personalized services with experiences that strengthen their brand values at every touchpoint.
They should consider creating stronger incentives to encourage customers to share their data.
Accenture · 2019 · recommendation
They should consider creating stronger incentives to encourage customers to share their data.
Providers should invest in and communicate clearly on measures to protect customer data.
Accenture · 2019 · recommendation
Providers should invest in and communicate clearly on measures to protect customer data.
They should leverage their physical footprint and integrate physical and digital services to meet customer needs more effectively.
Accenture · 2019 · recommendation
They should leverage their physical footprint and integrate physical and digital services to meet customer needs more effectively.
78% — customers who never use mobile app or website to contact bank
They should have a GAFA vision and grow business through third-party platforms
Accenture · 2019 · recommendation
They should have a GAFA vision and grow business through third-party platforms
How can banks and insurers get a head start on building a living business model? By following these steps:
Accenture · 2019 · recommendation
How can banks and insurers get a head start on building a living business model? By following these steps:
Find the segment of one: Offering personalized experiences tailored to personas
Accenture · 2019 · recommendation
Find the segment of one: Offering personalized experiences tailored to personas
The ability to respond with agility to individual consumer needs is a critical aspect of becoming a living business: one that continuously evolves its core business model and extends its offer beyond the traditional boundaries of banking and insurance.
Accenture · 2019 · recommendation
The ability to respond with agility to individual consumer needs is a critical aspect of becoming a living business: one that continuously evolves its core business model and extends its offer beyond the traditional boundaries of banking and insurance.
Firms that modernize to meet client needs will win, others will lose
Deloitte · 2024 · key_messages
Firms that modernize to meet client needs will win, others will lose
56% — investor switching intent
Data enables firms to see clients in technicolor
Deloitte · 2024 · key_takeaways
Data enables firms to see clients in technicolor
66% — firm adoption of data analytics
Digital innovation is key to driving performance
Deloitte · 2024 · key_takeaways
Digital innovation is key to driving performance
52% — revenue growth expectation
Firms should reconsider value propositions
Deloitte · 2024 · recommendation
Firms should reconsider value propositions
SOLID PERFORMANCE AND RECORD PROFITABILITY
IPSOS · 2023 · executive_summary
SOLID PERFORMANCE AND RECORD PROFITABILITY
€2,405M — Revenue
DOUBLE-DIGIT GROWTH IN NEW SERVICES
IPSOS · 2023 · key_messages
DOUBLE-DIGIT GROWTH IN NEW SERVICES
21% — Share of new services in total revenue
PUBLIC SECTOR: STRONG GROWTH FUELED BY OUR LEADING POSITION
IPSOS · 2023 · key_messages
PUBLIC SECTOR: STRONG GROWTH FUELED BY OUR LEADING POSITION
+12% — organic growth
USA: STRONG MOMENTUM IN OUR FIRST MARKET
IPSOS · 2023 · key_takeaways
USA: STRONG MOMENTUM IN OUR FIRST MARKET
+12% — organic growth
PURSUING FAST DEVELOPMENT OF IPSOS.DIGITAL
IPSOS · 2023 · key_takeaways
PURSUING FAST DEVELOPMENT OF IPSOS.DIGITAL
+78% — Organic growth
MAKING A DIFFERENCE WITH ESG
IPSOS · 2023 · key_messages
MAKING A DIFFERENCE WITH ESG
Companies must be prepared for a "winter of economic uncertainty" as many economies transition from post-pandemic normalization to structurally-weaker growth paths
Accenture · 2023 · key_messages
Companies must be prepared for a "winter of economic uncertainty" as many economies transition from post-pandemic normalization to structurally-weaker growth paths
Smart work (more remote, lower cost)
BCG · 2020 · strategic_options
Smart work (more remote, lower cost)
~40% — OPEX savings
'Fight' | Accelerated movement toward vaccine or treatment at scale could limit Fight phase to 12-24 months
BCG · 2020 · timeline
'Fight' | Accelerated movement toward vaccine or treatment at scale could limit Fight phase to 12-24 months
12-24 months — Timeline
With AI receiving increasing attention, several countries have released strategies on AI
McKinsey · 2020 · timeline
With AI receiving increasing attention, several countries have released strategies on AI
The nine digital frontrunners could play a leading role in Europe
McKinsey · 2020 · key_messages
The nine digital frontrunners could play a leading role in Europe
The DF9 can harness the AI opportunity
McKinsey · 2020 · key_messages
The DF9 can harness the AI opportunity
The DF9 have unique strengths, but must solve key challenges
McKinsey · 2020 · key_messages
The DF9 have unique strengths, but must solve key challenges
EXHIBIT 16: The potential economic impact for the DF9 from AI is substantial; 1.4% in additional annual GDP growth
McKinsey · 2020 · impact_sizing
EXHIBIT 16: The potential economic impact for the DF9 from AI is substantial; 1.4% in additional annual GDP growth
1.4% — Annual GDP growth
The DF9 could create momentum by using their combined spending on technology, innovation, and research to spur development and adoption of AI.
McKinsey · 2020 · key_messages
The DF9 could create momentum by using their combined spending on technology, innovation, and research to spur development and adoption of AI.
Ensure the necessary talent is in place
McKinsey · 2020 · key_messages
Ensure the necessary talent is in place
41% — time spent using advanced technological skills
Launch your Talent Reinvention journey
Accenture · 2023 · recommendation
Launch your Talent Reinvention journey
Take specialized work to new places with abundant talent pools
Accenture · 2023 · recommendation
Take specialized work to new places with abundant talent pools
Companies should increase the agility of their future talent supply.
Accenture · 2023 · recommendation
Companies should increase the agility of their future talent supply.
Grow your strategic presence in tomorrow's knowledge clusters
Accenture · 2023 · recommendation
Grow your strategic presence in tomorrow's knowledge clusters
9.7% — Vietnam GDP CAGR 2022-28
Highly skilled workers favor companies that balance business priorities and sustainability goals
Accenture · 2023 · key_messages
Highly skilled workers favor companies that balance business priorities and sustainability goals
70% — % of highly skilled who would prefer to work for multinationals over the next three years
Multinational companies can magnify their local appeal to attract talent for new knowledge clusters
Accenture · 2023 · key_messages
Multinational companies can magnify their local appeal to attract talent for new knowledge clusters
87% — Percentage of respondents rating reason 'important' or 'very important'
Companies should not wait to shift their talent portfolio into markets that are strongly positioned for growth.
Accenture · 2023 · recommendation
Companies should not wait to shift their talent portfolio into markets that are strongly positioned for growth.
Reduce routine tasks to make more room for human ingenuity
Accenture · 2023 · recommendation
Reduce routine tasks to make more room for human ingenuity
$1.3 trillion — Generative AI market size by 2032
Jobs that require highly skilled workers to manifest their creativity are the most engaging and satisfying
Accenture · 2023 · key_messages
Jobs that require highly skilled workers to manifest their creativity are the most engaging and satisfying
~2x — job satisfaction uplift from greater agency
Companies should get their highly skilled workers to help them redesign jobs, starting with tasks.
Accenture · 2023 · recommendation
Companies should get their highly skilled workers to help them redesign jobs, starting with tasks.
Unlocking future growth with a highly skilled talent supply
Accenture · 2023 · key_takeaways
Unlocking future growth with a highly skilled talent supply
C-CORP CONVERSION SUCCESSFULLY COMPLETED
GoldmanSachs · 2024 · impact_sizing
C-CORP CONVERSION SUCCESSFULLY COMPLETED
15MM — Potential Incremental Demand
FULL DEMONSTRATION OF MONTANA RENEWABLES
GoldmanSachs · 2024 · key_messages
FULL DEMONSTRATION OF MONTANA RENEWABLES
RENEWABLES BUSINESS IS WELL POSITIONED TO CAPITALIZE ON SIGNIFICANT MARKET GROWTH
GoldmanSachs · 2024 · key_messages
RENEWABLES BUSINESS IS WELL POSITIONED TO CAPITALIZE ON SIGNIFICANT MARKET GROWTH
Optimize the design
Deloitte · key_messages
Optimize the design
Transformation with speed and confidence
Deloitte · key_messages
Transformation with speed and confidence
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