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If there's a single theme that has dominated discussions about banks' technology over the past few decades, it is the constraints of their digital core.
Accenture · 2024 · context
If there's a single theme that has dominated discussions about banks' technology over the past few decades, it is the constraints of their digital core.
US$750 million — Commonwealth Bank of Australia core replacement cost
 Taking the effort out of core system renewal
Accenture · 2024 · case_study
Taking the effort out of core system renewal
40% — share of code written automatically with generative AI at Goldman Sachs
 Figure 8. Banks' cost-to-income ratios have barely shifted during the Digital Age.
Accenture · 2024 · industry_trends
Figure 8. Banks' cost-to-income ratios have barely shifted during the Digital Age.
50-60% — Cost-to-income ratio
 2024 will be a watershed year for banks, as it will for most other organizations.
Accenture · 2024 · executive_summary
2024 will be a watershed year for banks, as it will for most other organizations.
95% — C-level executives agreeing gen AI will lead to new era of enterprise intelligence
 Continue the conversation
Accenture · 2024 · closing_ask
Continue the conversation
 Una oportunidad inédita
Deloitte · 2024 · market_landscape
Una oportunidad inédita
17% — US import share
 Empresas que observaron incrementos en la demanda de sus productos o servicios o en su inversión extranjera directa a consecuencia del nearshoring:
Deloitte · 2024 · market_landscape
Empresas que observaron incrementos en la demanda de sus productos o servicios o en su inversión extranjera directa a consecuencia del nearshoring:
26.3% — Percentage of companies reporting growth
 Sectores que empiezan a atraer IED en México
Deloitte · 2024 · market_landscape
Sectores que empiezan a atraer IED en México
 Pero la construcción de nuevas naves industriales permanece rezagada
Deloitte · 2024 · market_landscape
Pero la construcción de nuevas naves industriales permanece rezagada
 ¿Se podría perder la oportunidad?
Deloitte · 2024 · problem_statement
¿Se podría perder la oportunidad?
 Una apuesta a largo plazo
Deloitte · 2024 · key_messages
Una apuesta a largo plazo
1.1M — GDP contribution
 L.E.K., in collaboration with APACMed, conducted a survey with ~400 hospital executives across both public and private hospitals in key APAC markets
misc · 2019 · context
L.E.K., in collaboration with APACMed, conducted a survey with ~400 hospital executives across both public and private hospitals in key APAC markets
368 — Survey respondents
 Overall, the outlook for medical devices is positive across APAC as hospitals are expecting to increase spending on devices / equipment, except Japan
misc · 2019 · industry_trends
Overall, the outlook for medical devices is positive across APAC as hospitals are expecting to increase spending on devices / equipment, except Japan
100% — Percent of respondents expecting increase in capex spending
 The following three themes have emerged based on hospital strategic priorities – see example findings in the next few pages
misc · 2019 · key_messages
The following three themes have emerged based on hospital strategic priorities – see example findings in the next few pages
 Procurement and hospital management are gaining influence across all markets except in Japan
misc · 2019 · market_landscape
Procurement and hospital management are gaining influence across all markets except in Japan
 Hospitals in the developed APAC countries are looking for solutions to improve operational efficiency, while developing countries are prioritizing new innovation
misc · 2019 · comparison_table
Hospitals in the developed APAC countries are looking for solutions to improve operational efficiency, while developing countries are prioritizing new innovation
 Hospitals are looking to set up alternative sites of care such as specialist outpatient centers and ambulatory surgery centers to provide better access
misc · 2019 · industry_trends
Hospitals are looking to set up alternative sites of care such as specialist outpatient centers and ambulatory surgery centers to provide better access
 In 2018 China's luxury market exceeded €110 Bn, 33% of the global market, and is growing at 6%
BCG · 2019 · market_sizing
In 2018 China's luxury market exceeded €110 Bn, 33% of the global market, and is growing at 6%
€110 Bn — Market size (€ Bn)
 Among true-luxury goods, ready-to-wear, watches/jewelry and handbags each contribute €6-7 Bn in retail sales
BCG · 2019 · market_sizing
Among true-luxury goods, ready-to-wear, watches/jewelry and handbags each contribute €6-7 Bn in retail sales
€27 Bn — Retail sales
 Backup: this report focuses on the true luxury categories listed below, and excludes accessible luxury, fragrances and cosmetics
BCG · 2019 · appendix
Backup: this report focuses on the true luxury categories listed below, and excludes accessible luxury, fragrances and cosmetics
 Luxury consumers continue to be young, 48% of them are aged below 30 and contribute 42% of luxury sales
BCG · 2019 · market_landscape
Luxury consumers continue to be young, 48% of them are aged below 30 and contribute 42% of luxury sales
48% — Luxury retail sales contribution
 High penetration of young consumers in RTW, accessories and shoes; older consumers core for handbags/jewelry
BCG · 2019 · data_table
High penetration of young consumers in RTW, accessories and shoes; older consumers core for handbags/jewelry
66 — Purchase penetration
 Over 70% of true luxury sales come from the ~50 tier 2 or above cities
BCG · 2019 · market_landscape
Over 70% of true luxury sales come from the ~50 tier 2 or above cities
70% — Luxury retail sales contribution
 Lower tier consumers' spend on RTW, watches/jewelry and handbags still lags behind their high tier counterparts
BCG · 2019 · data_table
Lower tier consumers' spend on RTW, watches/jewelry and handbags still lags behind their high tier counterparts
 Majority of consumption comes from tier 2 or above cities across categories
BCG · 2019 · market_sizing
Majority of consumption comes from tier 2 or above cities across categories
6.6 — Market size in € billion
 China luxury consumers can be classified into 9 segments
BCG · 2019 · segmentation
China luxury consumers can be classified into 9 segments
9 — Market value share
 "Absolute Luxury", "Megacitier" and "Rich Upstarter" represent the 3 largest segments
BCG · 2019 · segmentation
"Absolute Luxury", "Megacitier" and "Rich Upstarter" represent the 3 largest segments
40.4 — Annual spend
 Consumers are exposed to an average of 4-5 touch points during discovery and research, of which ~60% are digital
BCG · 2019 · customer_journey
Consumers are exposed to an average of 4-5 touch points during discovery and research, of which ~60% are digital
60% — Digital touch point percentage
 Extremely complicated purchase pathway for handbags and shoes; highly digitalized discovery and research
BCG · 2019 · customer_journey
Extremely complicated purchase pathway for handbags and shoes; highly digitalized discovery and research
10.0 — Average touch points
 Social content and digital media draw ~50% of attention; offline creative marketing gaining traction
BCG · 2019 · market_landscape
Social content and digital media draw ~50% of attention; offline creative marketing gaining traction
50% — Consumer attention
 During discovery and research, over 60% of the online touch points are on social media
BCG · 2019 · key_takeaways
During discovery and research, over 60% of the online touch points are on social media
69% — Social media penetration
 WeChat is the most used social platform during discovery and research, followed by Weibo and Little Red Book
BCG · 2019 · market_landscape
WeChat is the most used social platform during discovery and research, followed by Weibo and Little Red Book
52 — % of consumers
 Consumers' increasing preference towards personalized social networking driven by unique digital ecosystems
BCG · 2019 · industry_trends
Consumers' increasing preference towards personalized social networking driven by unique digital ecosystems
 More than 70% of consumers, mainly those young consumers aged below 30, are still influenced by KOLs
BCG · 2019 · market_landscape
More than 70% of consumers, mainly those young consumers aged below 30, are still influenced by KOLs
70% — Consumer influence percentage
 More diverse types of fashion bloggers, stars and internet celebrities, and more fragmented social media content
BCG · 2019 · market_landscape
More diverse types of fashion bloggers, stars and internet celebrities, and more fragmented social media content
>40,000 — Social media topics
 Format wise, media has evolved from digital content to idols created by ecosystems and immersive VR experiences
BCG · 2019 · industry_trends
Format wise, media has evolved from digital content to idols created by ecosystems and immersive VR experiences
 Overall 80% of luxury purchase journeys are ROPO, much higher than the global average
BCG · 2019 · customer_journey
Overall 80% of luxury purchase journeys are ROPO, much higher than the global average
82% — ROPO share
 Shopping mall the main purchase channel for domestic offline sales; brand pop-up stores also help boost sales
BCG · 2019 · segmentation
Shopping mall the main purchase channel for domestic offline sales; brand pop-up stores also help boost sales
60% — Purchase channel share
 Nearly half of luxury consumers expect improvement in digital shopping experience at offline stores
BCG · 2019 · market_landscape
Nearly half of luxury consumers expect improvement in digital shopping experience at offline stores
43% — Consumer interest in digital features
 12% of purchases are pure online; brand own E-com is on the rise, currently 1/3 of total online
BCG · 2019 · market_landscape
12% of purchases are pure online; brand own E-com is on the rise, currently 1/3 of total online
12% — Purchase channel share
 Continued increase in digital marketing spend Increase of digital marking spend driven by social media and EC platforms
BCG · 2019 · industry_trends
Continued increase in digital marketing spend Increase of digital marking spend driven by social media and EC platforms
40-60% — Marketing spend allocation
 Pop-up store and PR event the growth drivers of traditional marketing
BCG · 2019 · industry_trends
Pop-up store and PR event the growth drivers of traditional marketing
50-60% — Marketing spend breakdown
 As investment in digital marketing increases, luxury brands need to understand how to do it efficiently
BCG · 2019 · section_divider
As investment in digital marketing increases, luxury brands need to understand how to do it efficiently
 Data driven: analyze consumer profiles and needs to make data-driven marketing decisions
BCG · 2019 · process_diagram
Data driven: analyze consumer profiles and needs to make data-driven marketing decisions
 MontBlanc: utilize oCPA to dynamically adjust marketing spend and to increase conversion rate of followers and sales
BCG · 2019 · case_study
MontBlanc: utilize oCPA to dynamically adjust marketing spend and to increase conversion rate of followers and sales
 Social media: companies need to excel in four dimensions to achieve efficient social media marketing
BCG · 2019 · framework_other
Social media: companies need to excel in four dimensions to achieve efficient social media marketing
 Hermes: used ads retargeting on WeChat to provide customized content and closed-loop omnichannel experience
BCG · 2019 · case_study
Hermes: used ads retargeting on WeChat to provide customized content and closed-loop omnichannel experience
28% — Engagement rate
 Gucci: combine social media ads in a single campaign to maximize publicity and sales conversion
BCG · 2019 · case_study
Gucci: combine social media ads in a single campaign to maximize publicity and sales conversion
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