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51,416 slides across 1229 decks match.
OUTSTANDING PERFORMANCE OF ASIAN COUNTRIES DESPITE HONG KONG TENSIONS; FLATTISH IN AMERICAS AND EUROPE; ROW LAGGING BEHIND
Bain · 2019 · market_landscape
OUTSTANDING PERFORMANCE OF ASIAN COUNTRIES DESPITE HONG KONG TENSIONS; FLATTISH IN AMERICAS AND EUROPE; ROW LAGGING BEHIND
+30% — Growth rate
ASIAN CUSTOMERS, MAINLY CHINESE, DELIVER ALL OF THE MARKET'S GROWTH IN 2019
Bain · 2019 · market_landscape
ASIAN CUSTOMERS, MAINLY CHINESE, DELIVER ALL OF THE MARKET'S GROWTH IN 2019
100% — Contribution to 2019E personal luxury market growth
LOCAL CUSTOMERS RETURN; TOURISTS INFLUENCED BY GEOPOLITICS, WITH ASIA REAPING MOST OF THE BENEFITS
Bain · 2019 · market_landscape
LOCAL CUSTOMERS RETURN; TOURISTS INFLUENCED BY GEOPOLITICS, WITH ASIA REAPING MOST OF THE BENEFITS
+11% — 18-19E Growth
THE SOCIO-POLITICAL SITUATION IN HONG KONG IS SIGNIFICANTLY RESHAPING THE MARKET ACROSS THE ASIAN REGION
Bain · 2019 · situation_overview
THE SOCIO-POLITICAL SITUATION IN HONG KONG IS SIGNIFICANTLY RESHAPING THE MARKET ACROSS THE ASIAN REGION
€6B — Personal luxury goods market
The luxury customer is YOUNG(er)
Bain · 2019 · key_messages
The luxury customer is YOUNG(er)
YOUNGER CUSTOMER BASE WILL DELIVER ALL OF THE MARKET'S GROWTH IN 2019; GEN Y RAPIDLY APPROACHING 50% OF MARKET VALUE
Bain · 2019 · market_landscape
YOUNGER CUSTOMER BASE WILL DELIVER ALL OF THE MARKET'S GROWTH IN 2019; GEN Y RAPIDLY APPROACHING 50% OF MARKET VALUE
100% — Market value contribution
THOUGH RAISED ON MILLENNIAL TURF, GEN Z IS EMERGING WITH DISTINCTIVE AND SPECIFIC CONSUMPTION HABITS
Bain · 2019 · comparison_table
THOUGH RAISED ON MILLENNIAL TURF, GEN Z IS EMERGING WITH DISTINCTIVE AND SPECIFIC CONSUMPTION HABITS
The luxury customer is PHY-GITAL
Bain · 2019 · section_divider
The luxury customer is PHY-GITAL
DIGITALIZATION UNDERPINNING THE GROWTH OF THE ONLINE CHANNEL (+22%); MONOBRAND, OFF-PRICE AND AIRPORT FOLLOWING
Bain · 2019 · market_landscape
DIGITALIZATION UNDERPINNING THE GROWTH OF THE ONLINE CHANNEL (+22%); MONOBRAND, OFF-PRICE AND AIRPORT FOLLOWING
+22% — Market share by channel
ASIA AND ACCESSORIES BOOMING AS PLAYERS RESPOND TO CUSTOMER NEEDS BY OFFERING PERSONALIZED OMNICHANNEL EXPERIENCES
Bain · 2019 · industry_trends
ASIA AND ACCESSORIES BOOMING AS PLAYERS RESPOND TO CUSTOMER NEEDS BY OFFERING PERSONALIZED OMNICHANNEL EXPERIENCES
22% — Online market share
PERSONAL LUXURY GOODS MARKET IS AHEAD IN TERMS OF DIGITAL PENETRATION (12% in 2019) VS. OTHER LUXURY SECTORS
Bain · 2019 · market_landscape
PERSONAL LUXURY GOODS MARKET IS AHEAD IN TERMS OF DIGITAL PENETRATION (12% in 2019) VS. OTHER LUXURY SECTORS
12% — Digital penetration
2019 PERFORMANCE POWERED BY A THRIVING RETAIL PACE THROUGH ORGANIC GROWTH; IN 2020 GLOBAL NETWORK POTENTIALLY AT ITS PEAK
Bain · 2019 · industry_trends
2019 PERFORMANCE POWERED BY A THRIVING RETAIL PACE THROUGH ORGANIC GROWTH; IN 2020 GLOBAL NETWORK POTENTIALLY AT ITS PEAK
21K — Luxury retail net openings
The luxury customer is DIVERSE (in spending power and purchasing drivers)
Bain · 2019 · section_divider
The luxury customer is DIVERSE (in spending power and purchasing drivers)
UHNWI LUXURY CUSTOMERS MAINLY IN AMERICAS AND APAC; GLOBALLY REPRESENTING A SIZEABLE PART OF THE MARKET
Bain · 2019 · market_sizing
UHNWI LUXURY CUSTOMERS MAINLY IN AMERICAS AND APAC; GLOBALLY REPRESENTING A SIZEABLE PART OF THE MARKET
30% — UHNWI market share
UHNWIs LOOKING FOR “WHAT MONEY CANNOT BUY”, BEYOND PRODUCTS: CUSTOMER NETWORK AS THE NEW MEASURE OF VALUE
Bain · 2019 · customer_journey
UHNWIs LOOKING FOR “WHAT MONEY CANNOT BUY”, BEYOND PRODUCTS: CUSTOMER NETWORK AS THE NEW MEASURE OF VALUE
THE LUXURY CUSTOMER BASE WILL CONTINUE TO BE ENLARGED FROM THE BOTTOM DRIVING FUTURE GROWTH OF THE ENTRY-PRICE SEGMENT
Bain · 2019 · market_landscape
THE LUXURY CUSTOMER BASE WILL CONTINUE TO BE ENLARGED FROM THE BOTTOM DRIVING FUTURE GROWTH OF THE ENTRY-PRICE SEGMENT
450M — Number of customers
CONFIRMED INTEREST IN THE OFF-PRICE CHANNEL, WITH ASIA AND APPAREL & ACCESSORIES THE MAIN DRIVERS
Bain · 2019 · market_landscape
CONFIRMED INTEREST IN THE OFF-PRICE CHANNEL, WITH ASIA AND APPAREL & ACCESSORIES THE MAIN DRIVERS
11% — Market share by region and category
The luxury customer is OPEN
Bain · 2019 · section_divider
The luxury customer is OPEN
CUSTOMERS ARE OPEN TO NEW VALUE PROPOSITIONS AND BUSINESS MODELS, CHALLENGING RULES OF THE GAME VS. THE ESTABLISHMENT
Bain · 2019 · industry_trends
CUSTOMERS ARE OPEN TO NEW VALUE PROPOSITIONS AND BUSINESS MODELS, CHALLENGING RULES OF THE GAME VS. THE ESTABLISHMENT
CUSTOMERS ARE NO LONGER RECIPIENTS OF TRENDS BUT ACTIVE PLAYERS, REACHING SELF-EXPRESSION BY LEVERAGING ALL CATEGORIES
Bain · 2019 · context
CUSTOMERS ARE NO LONGER RECIPIENTS OF TRENDS BUT ACTIVE PLAYERS, REACHING SELF-EXPRESSION BY LEVERAGING ALL CATEGORIES
16p.p. — Delta growth between best & worst performing macro-categories
SHOES AND JEWELRY CONFIRMED AS MOST DYNAMIC CATEGORIES AGAIN IN 2019, FOLLOWED BY ACCESSORIES AND BEAUTY; WATCHES SUFFERING
Bain · 2019 · industry_trends
SHOES AND JEWELRY CONFIRMED AS MOST DYNAMIC CATEGORIES AGAIN IN 2019, FOLLOWED BY ACCESSORIES AND BEAUTY; WATCHES SUFFERING
+12% — Growth rate
INSURGENT PLAYERS IN BEAUTY ARE SHOWING PHENOMENAL GROWTH, LEVERAGING A UNIQUE CUSTOMER-CENTRIC APPROACH
Bain · 2019 · industry_trends
INSURGENT PLAYERS IN BEAUTY ARE SHOWING PHENOMENAL GROWTH, LEVERAGING A UNIQUE CUSTOMER-CENTRIC APPROACH
>50% — CAGR
EMERGING BUSINESS MODELS CREATING NEW WAYS FOR CUSTOMERS TO ACCESS LUXURY; BECOMING FIRST TOUCHPOINT FOR MANY
Bain · 2019 · industry_trends
EMERGING BUSINESS MODELS CREATING NEW WAYS FOR CUSTOMERS TO ACCESS LUXURY; BECOMING FIRST TOUCHPOINT FOR MANY
LUXURY SECONDHAND MARKET ON THE RISE, INCREASINGLY BECOMING PART OF THE ECOSYSTEM
Bain · 2019 · market_landscape
LUXURY SECONDHAND MARKET ON THE RISE, INCREASINGLY BECOMING PART OF THE ECOSYSTEM
€26B — Market size
NEW ERA FOR CONSUMPTION ATTITUDE: CUSTOMER SELF-EXPRESSION
Bain · 2019 · industry_trends
NEW ERA FOR CONSUMPTION ATTITUDE: CUSTOMER SELF-EXPRESSION
The luxury customer is RESPONSIBLE
Bain · 2019 · section_divider
The luxury customer is RESPONSIBLE
CUSTOMERS, PARTICULARLY YOUNGER ONES, ARE GLOBALLY EVALUATING BRANDS ON THEIR SOCIAL RESPONSIBILITY COMMITMENT
Bain · 2019 · industry_trends
CUSTOMERS, PARTICULARLY YOUNGER ONES, ARE GLOBALLY EVALUATING BRANDS ON THEIR SOCIAL RESPONSIBILITY COMMITMENT
80% — Customer preference for socially responsible brands
SOCIAL RESPONSIBILITY GOES BEYOND BEING SIMPLY ENVIRONMENTALLY SUSTAINABLE, TOUCHING SOCIAL AND ECONOMIC SPHERES
Bain · 2019 · framework_other
SOCIAL RESPONSIBILITY GOES BEYOND BEING SIMPLY ENVIRONMENTALLY SUSTAINABLE, TOUCHING SOCIAL AND ECONOMIC SPHERES
BRANDS ARE IN DIFFERENT WAVES IN ADOPTING RESPONSIBLE INITIATIVES; VERY FEW TRYING TO TRULY REINVENT THEIR BUSINESS
Bain · 2019 · framework_other
BRANDS ARE IN DIFFERENT WAVES IN ADOPTING RESPONSIBLE INITIATIVES; VERY FEW TRYING TO TRULY REINVENT THEIR BUSINESS
The luxury customer is EMOTIONAL
Bain · 2019 · section_divider
The luxury customer is EMOTIONAL
THE LUXURY VALUE EQUATION IN THE POST-ASPIRATIONAL PARADIGM: PRODUCT, EXPERIENCE AND IDEAS... AND HOW ALL OF THIS MAKES ME FEEL
Bain · 2019 · framework_other
THE LUXURY VALUE EQUATION IN THE POST-ASPIRATIONAL PARADIGM: PRODUCT, EXPERIENCE AND IDEAS... AND HOW ALL OF THIS MAKES ME FEEL
THE 2019 LUXURY CUSTOMER IS EVEN MORE PRESENT THAN IN THE PAST: (INTER)ACTING, CONVERSING, SHARING AND JUDGING THIS INDUSTRY...
Bain · 2019 · context
THE 2019 LUXURY CUSTOMER IS EVEN MORE PRESENT THAN IN THE PAST: (INTER)ACTING, CONVERSING, SHARING AND JUDGING THIS INDUSTRY...
...FORCING LUXURY BRANDS TO REMAIN RELEVANT BY INNOVATING ACROSS THE BOARD: A CUSTOMER-CENTRIC, CREATIVITY-LED TRANSFORMATION
Bain · 2019 · framework_other
...FORCING LUXURY BRANDS TO REMAIN RELEVANT BY INNOVATING ACROSS THE BOARD: A CUSTOMER-CENTRIC, CREATIVITY-LED TRANSFORMATION
2019 featured a high level of activity and a lack of focus by apparel retailers, as they sought to compensate for the shortened holiday season
LEK · 2019 · key_messages
2019 featured a high level of activity and a lack of focus by apparel retailers, as they sought to compensate for the shortened holiday season
40% — Average discount rate
Once holiday messaging kicked off, promotions were "always on," creating noise for consumers
LEK · 2019 · data_table
Once holiday messaging kicked off, promotions were "always on," creating noise for consumers
Black Friday and Cyber Monday events started earlier in 2019 than in 2017 and lasted longer, in part to compensate for the shortened holiday season
LEK · 2019 · industry_trends
Black Friday and Cyber Monday events started earlier in 2019 than in 2017 and lasted longer, in part to compensate for the shortened holiday season
8 — Days with promotions
Retailers made a strong push in email activity and discount depth on Black Friday and Cyber Monday, accelerating above and beyond 2017 rates
LEK · 2019 · industry_trends
Retailers made a strong push in email activity and discount depth on Black Friday and Cyber Monday, accelerating above and beyond 2017 rates
Elevated email activity and discount depth continued throughout the rest of December, at a level well above 2017
LEK · 2019 · market_landscape
Elevated email activity and discount depth continued throughout the rest of December, at a level well above 2017
42% — Average percentage discount
Average and maximum discounts were deep across channels and were generally more aggressive than in 2017
LEK · 2019 · competitive_analysis
Average and maximum discounts were deep across channels and were generally more aggressive than in 2017
41% — Discount depth
Most retailers continued to default to full-store promotions, while some appeared to be sharpening focus on key categories
LEK · 2019 · market_landscape
Most retailers continued to default to full-store promotions, while some appeared to be sharpening focus on key categories
78% — Percentage of holiday period days with active full-store promotion
Omnichannel promotions were most common in 2019, signaling retailers are likely not taking advantage of different consumer behaviors across channels
LEK · 2019 · analyze_data
Omnichannel promotions were most common in 2019, signaling retailers are likely not taking advantage of different consumer behaviors across channels
100% — Percentage of promotions
There is opportunity for apparel retailers to employ greater promotional differentiation to drive more value
LEK · 2019 · key_takeaways
There is opportunity for apparel retailers to employ greater promotional differentiation to drive more value
We employ a proven framework to define winning promotional strategies
LEK · 2019 · framework_other
We employ a proven framework to define winning promotional strategies
Unlocking impact from AI in the finance function
BCG · executive_summary
Unlocking impact from AI in the finance function
15% — adoption rate
Next-gen finance functions break the compromise between efficiency and effectiveness, to become proactive value drivers for the business
BCG · framework_other
Next-gen finance functions break the compromise between efficiency and effectiveness, to become proactive value drivers for the business
Inspiration | What next-gen finance functions look like
BCG · process_diagram
Inspiration | What next-gen finance functions look like
A combination of levers is required to achieve finance excellence, and AI is an important lever in the digital modernization journey
BCG · framework_other
A combination of levers is required to achieve finance excellence, and AI is an important lever in the digital modernization journey
While GenAI is still nascent, companies are actively exploring its potential, in addition to expanding the use of traditional AI
BCG · industry_trends
While GenAI is still nascent, companies are actively exploring its potential, in addition to expanding the use of traditional AI
64% — Implementation status
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