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Treemap Arc Catalog
...SaaS market is more resilient than other tech segments
Accel · market_landscape
...SaaS market is more resilient than other tech segments
6% — Market performance index
 Europe has traditionally lagged behind the US in IPO...
Accel · market_landscape
Europe has traditionally lagged behind the US in IPO...
58 — Number of SaaS IPOs
 The number of SaaS companies created is exploding...
Accel · market_landscape
The number of SaaS companies created is exploding...
701 — Number of SaaS companies
 UK, France and Israel are the top 3 represented countries
Accel · geographic_map
UK, France and Israel are the top 3 represented countries
20 — Number of SaaS companies
 Marketing is dominating, Vertical SaaS is emerging
Accel · market_landscape
Marketing is dominating, Vertical SaaS is emerging
23% — SaaS category share
 Average funding in Europe is 30-40% lower than in the US
Accel · peer_benchmark
Average funding in Europe is 30-40% lower than in the US
30-40% — Average total funding
 Building European champions
Accel · framework_other
Building European champions
 Why are customers contacting us and what do they actually care about?
Deloitte · 2022 · diagnosis
Why are customers contacting us and what do they actually care about?
3.77 — Customer Satisfaction
 The way Customer Service Centers are organized affects their results
Deloitte · 2022 · diagnosis
The way Customer Service Centers are organized affects their results
3,77 — Customer Satisfaction
 Self-service is on the rise!
Deloitte · 2022 · industry_trends
Self-service is on the rise!
60% — Self-service adoption
 Facing employee's daily life: support employees with the right tools!
Deloitte · 2022 · diagnosis
Facing employee's daily life: support employees with the right tools!
3.77 — Satisfaction Score
 Employee empowerment through involvement
Deloitte · 2022 · key_messages
Employee empowerment through involvement
4.05 — Satisfaction Score
 Are we focusing on the right performance areas to succeed with Customer Satisfaction?
Deloitte · 2022 · kpi_dashboard
Are we focusing on the right performance areas to succeed with Customer Satisfaction?
3.77 — Customer Satisfaction
 From customer satisfaction measurement to implementing changes and improvements
Deloitte · 2022 · process_diagram
From customer satisfaction measurement to implementing changes and improvements
3,77 — Customer Satisfaction Score
 Sentiment analysis enables companies to respond to market shifts more quickly
Deloitte · 2022 · market_landscape
Sentiment analysis enables companies to respond to market shifts more quickly
56% — Customer Satisfaction Score
 Bank of America is a Leading Wealth Management Franchise(1)
MorganStanley · 2021 · context
Bank of America is a Leading Wealth Management Franchise(1)
$3.9T — Wealth Management Client Balances
 Global Wealth & Investment Management Produces Solid Results
MorganStanley · 2021 · financial_analysis
Global Wealth & Investment Management Produces Solid Results
$19.5B — Revenue
 We are Well Positioned to Address Significant Market Opportunity
MorganStanley · 2021 · market_sizing
We are Well Positioned to Address Significant Market Opportunity
$24T — Market Opportunity
 Organic Growth and Enterprise Connectivity Power Our Business
MorganStanley · 2021 · key_messages
Organic Growth and Enterprise Connectivity Power Our Business
 Wealth Management Business is Growing Strategically(1)
MorganStanley · 2021 · key_takeaways
Wealth Management Business is Growing Strategically(1)
+73% — Asset Growth
 Driving Digital Engagement Across the Enterprise
MorganStanley · 2021 · kpi_dashboard
Driving Digital Engagement Across the Enterprise
68MM — Digital Logins
 Re-Investing Cost Saves from Advisor Recruiting into Developing Talent
MorganStanley · 2021 · process_diagram
Re-Investing Cost Saves from Advisor Recruiting into Developing Talent
$0.6B — Outstanding Advisor Loans
 L.E.K. Consulting presents the 2024 ASC Insights Study, which draws on a newly fielded operator survey, project experience, claims data analysis, and a range of secondary sources
LEK · 2024 · context
L.E.K. Consulting presents the 2024 ASC Insights Study, which draws on a newly fielded operator survey, project experience, claims data analysis, and a range of secondary sources
 L.E.K.’s 2024 ASC Insights Study reinforces the opportunity associated with ASCs and provides insight into where and how provider organizations should focus to develop a winning ASC strategy
LEK · 2024 · key_takeaways
L.E.K.’s 2024 ASC Insights Study reinforces the opportunity associated with ASCs and provides insight into where and how provider organizations should focus to develop a winning ASC strategy
 ASC revenue growth is expected to accelerate slightly to ~6-8% p.a. to 2027, driven in large part by a set of specialties that are earlier in their ASC transition
LEK · 2024 · market_landscape
ASC revenue growth is expected to accelerate slightly to ~6-8% p.a. to 2027, driven in large part by a set of specialties that are earlier in their ASC transition
~6-8% — ASC revenue CAGR
 Hospitals and health systems have been significant contributors to this shift and have increasingly invested in ASCs since 2011
LEK · 2024 · industry_trends
Hospitals and health systems have been significant contributors to this shift and have increasingly invested in ASCs since 2011
30% — Percent of ASCs by ownership type
 ASC market dynamics are not nationally uniform; provider and health system proactivity has yielded very different ASC supply and competitive dynamics
LEK · 2024 · geographic_map
ASC market dynamics are not nationally uniform; provider and health system proactivity has yielded very different ASC supply and competitive dynamics
 ASC operators of all types are planning to expand their footprints and facilities over the next four years, further emphasizing the need for proactive strategy and investment from health systems
LEK · 2024 · industry_trends
ASC operators of all types are planning to expand their footprints and facilities over the next four years, further emphasizing the need for proactive strategy and investment from health systems
 ASC penetration is relatively high in ophthalmology, plastics, GI, pain management, and podiatry, but rapid growth is expected in historically core hospital specialties (e.g., orthopedics, CV, spine)
LEK · 2024 · framework_other
ASC penetration is relatively high in ophthalmology, plastics, GI, pain management, and podiatry, but rapid growth is expected in historically core hospital specialties (e.g., orthopedics, CV, spine)
 Provider organizations have access to a range of ASC entry and network development options, and must carefully consider existing local dynamics to determine the approach that best meets their goals
LEK · 2024 · strategic_options
Provider organizations have access to a range of ASC entry and network development options, and must carefully consider existing local dynamics to determine the approach that best meets their goals
84% — ASC hospital partnership plans
 Regardless of entry option, provider organizations must differentiate themselves as a partner of choice to physicians and ASCs in pursuing an ASC strategy
LEK · 2024 · pain_points
Regardless of entry option, provider organizations must differentiate themselves as a partner of choice to physicians and ASCs in pursuing an ASC strategy
63% — Percent of respondents
 In our experience, provider organization ASC strategies fail to meet expectations due to some combination of the below factors
LEK · 2024 · pain_points
In our experience, provider organization ASC strategies fail to meet expectations due to some combination of the below factors
 L.E.K. helps leading provider organizations avoid these pitfalls and take decisive action rooted in a deep understanding of their local market and physician dynamics
LEK · 2024 · process_diagram
L.E.K. helps leading provider organizations avoid these pitfalls and take decisive action rooted in a deep understanding of their local market and physician dynamics
 Reach out to L.E.K.’s Provider leadership team to discuss ASC strategies and for access to L.E.K.’s full ASC Insights report, and visit our Provider Insights hub to download our insights on other issues
LEK · 2024 · next_steps
Reach out to L.E.K.’s Provider leadership team to discuss ASC strategies and for access to L.E.K.’s full ASC Insights report, and visit our Provider Insights hub to download our insights on other issues
 Young people have less faith that their country is a meritocracy
misc · 2024 · key_messages
Young people have less faith that their country is a meritocracy
11pp — percentage of population believing in meritocracy
 Have efforts to promote equality gone too far?
misc · 2024 · key_messages
Have efforts to promote equality gone too far?
47% — Public opinion on equality efforts
 Gen Z women drive concern about discrimination faced by key groups in society
misc · 2024 · key_messages
Gen Z women drive concern about discrimination faced by key groups in society
35% — percentage of respondents
 A call for governments to act
misc · 2024 · key_messages
A call for governments to act
67% — Public responsibility perception
 2. MERITOCRACY FALLING OUT OF FASHION?
misc · 2024 · section_divider
2. MERITOCRACY FALLING OUT OF FASHION?
 Compared to all the other problems facing your country, would you say that inequality is...?
misc · 2024 · market_landscape
Compared to all the other problems facing your country, would you say that inequality is...?
56% — Percentage of respondents
 % responding that efforts to promote equality in their country have "gone too far"
misc · 2024 · market_landscape
% responding that efforts to promote equality in their country have "gone too far"
27% — Percentage of respondents
 Groups perceived to experience unfair treatment in 2024
misc · 2024 · heatmap
Groups perceived to experience unfair treatment in 2024
 Groups perceived to experience unfair treatment in 2024
misc · 2024 · heatmap_matrix
Groups perceived to experience unfair treatment in 2024
 6. GOVERNMENTS BEAR THE BURDEN
misc · 2024 · section_divider
6. GOVERNMENTS BEAR THE BURDEN
 Powered by significant growth (up 72% YoY), podcast ad revenues eclipsed $1B in 2021
PwC · 2021 · market_sizing
Powered by significant growth (up 72% YoY), podcast ad revenues eclipsed $1B in 2021
$1,448.7M — Podcast ad revenue
 Q2-4 showed significant growth on top of the COVID-driven slowdown in Q1
PwC · 2021 · financial_analysis
Q2-4 showed significant growth on top of the COVID-driven slowdown in Q1
$966m — Podcast Advertising Revenue
 Revenues are forecasted to almost triple to $4.2B over the next 3 years
PwC · 2021 · market_sizing
Revenues are forecasted to almost triple to $4.2B over the next 3 years
$4.2B — U.S. Podcast Advertising Revenue
 Podcast revenues are benefiting as new brands from additional categories are investing
PwC · 2021 · industry_trends
Podcast revenues are benefiting as new brands from additional categories are investing
28% — Podcast Ad Revenue Percentage Share
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