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In this environment, the 10th Operations Efficiency Radar provides additional guidance on prioritized efficiency levers for 2019 overall ...
RolandBerger · 2019 · context
In this environment, the 10th Operations Efficiency Radar provides additional guidance on prioritized efficiency levers for 2019 overall ...
 In the 10th Operations Efficiency Radar, around 50% of participants anticipate an economic downturn for 2019 – The mood is shifting
RolandBerger · 2019 · industry_trends
In the 10th Operations Efficiency Radar, around 50% of participants anticipate an economic downturn for 2019 – The mood is shifting
50% — Economic expectations
 Especially leaders from the Automotive industry (>90%) expect an economic downturn for 2019 – Other industries show a mixed picture
RolandBerger · 2019 · industry_trends
Especially leaders from the Automotive industry (>90%) expect an economic downturn for 2019 – Other industries show a mixed picture
93% — Economic expectations
 In terms of priorities for 2019, >70% of companies focus their activities on the Product Portfolio – Controlling & Finance is catching up
RolandBerger · 2019 · industry_trends
In terms of priorities for 2019, >70% of companies focus their activities on the Product Portfolio – Controlling & Finance is catching up
74% — Share of activities
 The top 10 levers focus on areas such as cost improvement in the product portfolio, material cost reduction and efficiency in production
RolandBerger · 2019 · framework_other
The top 10 levers focus on areas such as cost improvement in the product portfolio, material cost reduction and efficiency in production
 By contrast, companies deprioritized levers in areas like Administration & Overhead
RolandBerger · 2019 · initiative_list
By contrast, companies deprioritized levers in areas like Administration & Overhead
 Many companies interpret digitalization as automation – It will ultimately dwarf many functions, thus, they must reposition
RolandBerger · 2019 · problem_statement
Many companies interpret digitalization as automation – It will ultimately dwarf many functions, thus, they must reposition
 As all functions try to reposition, seizing the opportunities of industry disruption and technology development, ...
RolandBerger · 2019 · framework_other
As all functions try to reposition, seizing the opportunities of industry disruption and technology development, ...
 ... some will manage to position themselves as "Value Generators", others will not and end up as "Efficient Machines" – The race is on!
RolandBerger · 2019 · strategic_options
... some will manage to position themselves as "Value Generators", others will not and end up as "Efficient Machines" – The race is on!
 70% of study participants confirm the need for functions to reposition – 80% perceive new technologies as enablers
RolandBerger · 2019 · industry_trends
70% of study participants confirm the need for functions to reposition – 80% perceive new technologies as enablers
80% — Survey agreement percentage
 Especially Logistics and Controlling & Finance see an opportunity to leverage new technologies to reposition the function
RolandBerger · 2019 · diagnosis
Especially Logistics and Controlling & Finance see an opportunity to leverage new technologies to reposition the function
 In the Automotive industry, the focus in 2019 is on cross-functional realignment of value chain structures
RolandBerger · 2019 · quote_slide
In the Automotive industry, the focus in 2019 is on cross-functional realignment of value chain structures
 In Automotive, Production has the highest priority in the value chain – Top lever: Efficiency improvement in Production
RolandBerger · 2019 · value_chain
In Automotive, Production has the highest priority in the value chain – Top lever: Efficiency improvement in Production
 90% of Automotive leaders confirm the need for functions to re-position – Highest potential in Production, Procurement & Logistics
RolandBerger · 2019 · industry_trends
90% of Automotive leaders confirm the need for functions to re-position – Highest potential in Production, Procurement & Logistics
90% — Agreement level
 We expect significant changes across the Aerospace & Defense industry driven by new programs, disruption and digitalization
RolandBerger · 2019 · quote_slide
We expect significant changes across the Aerospace & Defense industry driven by new programs, disruption and digitalization
 In A&D, Production has the highest priority in the value chain – Top lever: Application of commercial procurement levers
RolandBerger · 2019 · value_chain
In A&D, Production has the highest priority in the value chain – Top lever: Application of commercial procurement levers
 73% of Aerospace and Defense leaders confirm the need for functions to reposition – Highest potential in Production & Logistics
RolandBerger · 2019 · industry_trends
73% of Aerospace and Defense leaders confirm the need for functions to reposition – Highest potential in Production & Logistics
73% — Agreement level
 The machinery industry is heavily challenged by the current "cooldown" and the technology change in the automotive industry
RolandBerger · 2019 · quote_slide
The machinery industry is heavily challenged by the current "cooldown" and the technology change in the automotive industry
 In Industrial Products, Product Portfolio has highest priority in the value chain – Top lever: Application of commercial procurement levers
RolandBerger · 2019 · value_chain
In Industrial Products, Product Portfolio has highest priority in the value chain – Top lever: Application of commercial procurement levers
 ~2/3 of leaders in Industrial Products confirm the need for functions to reposition – Highest potential in Controlling, Procurement & Logistics
RolandBerger · 2019 · industry_trends
~2/3 of leaders in Industrial Products confirm the need for functions to reposition – Highest potential in Controlling, Procurement & Logistics
82% — Agreement level
 The cost pressure on the operations functions in Chemicals/Pharma will trigger numerous cost reduction programs in 2019
RolandBerger · 2019 · quote_slide
The cost pressure on the operations functions in Chemicals/Pharma will trigger numerous cost reduction programs in 2019
 In Chemicals/Pharma, Product Portfolio has highest priority in the value chain – Top lever: Development of a future-proof portfolio
RolandBerger · 2019 · value_chain
In Chemicals/Pharma, Product Portfolio has highest priority in the value chain – Top lever: Development of a future-proof portfolio
 >80% of leaders in Chemicals/Pharma confirm the need for functions to reposition – Highest potential in Sales & Mktg., R&D, Innovation
RolandBerger · 2019 · industry_trends
>80% of leaders in Chemicals/Pharma confirm the need for functions to reposition – Highest potential in Sales & Mktg., R&D, Innovation
80% — Agreement level
 Further growth of e-commerce is THE challenge for retailers – CG producers will have to cope with millennials and B2C approaches
RolandBerger · 2019 · quote_slide
Further growth of e-commerce is THE challenge for retailers – CG producers will have to cope with millennials and B2C approaches
 In CG and Retail, Product Portfolio has highest priority – Top lever: Development of a future-proof product/service portfolio
RolandBerger · 2019 · industry_trends
In CG and Retail, Product Portfolio has highest priority – Top lever: Development of a future-proof product/service portfolio
 ~80% of leaders in CG & Retail confirm the need for functions to reposition – Highest potential in Controlling, Service and Logistics
RolandBerger · 2019 · industry_trends
~80% of leaders in CG & Retail confirm the need for functions to reposition – Highest potential in Controlling, Service and Logistics
80% — Agreement level
 As growth slows overall, IT and tech will need to strengthen growth segments while continuously automating operations
RolandBerger · 2019 · quote_slide
As growth slows overall, IT and tech will need to strengthen growth segments while continuously automating operations
 In Industrial Serv. and IT, Product Portfolio has highest priority in the value chain – Top lever: Customer-focused optimization of features
RolandBerger · 2019 · value_chain
In Industrial Serv. and IT, Product Portfolio has highest priority in the value chain – Top lever: Customer-focused optimization of features
 Only ~40% of leaders in Industrial Services and IT see the need for functions to reposition – Highest potential in R&D and Innovation
RolandBerger · 2019 · industry_trends
Only ~40% of leaders in Industrial Services and IT see the need for functions to reposition – Highest potential in R&D and Innovation
40% — Perception of digitalization
 Driven by low interest rates and regulation, an efficient operating model is more crucial than ever before
RolandBerger · 2019 · quote_slide
Driven by low interest rates and regulation, an efficient operating model is more crucial than ever before
 In Financial Services, Product Portfolio has highest priority in the value chain – Top lever: Customer-focused optimization of features
RolandBerger · 2019 · value_chain
In Financial Services, Product Portfolio has highest priority in the value chain – Top lever: Customer-focused optimization of features
 ~80% of leaders in Financial Services confirm the need for functions to reposition – Highest potential in Service, Procurement and WCM
RolandBerger · 2019 · industry_trends
~80% of leaders in Financial Services confirm the need for functions to reposition – Highest potential in Service, Procurement and WCM
80% — Agreement level
 We recommend using the results of the Operations Efficiency Radar to challenge the organization and prepare for a potential crisis
RolandBerger · 2019 · recommendation
We recommend using the results of the Operations Efficiency Radar to challenge the organization and prepare for a potential crisis
50% — economic downturn expectation
 Company leaders should use the 10th Operations Efficiency Radar to challenge priorities throughout 2019
RolandBerger · 2019 · recommendation
Company leaders should use the 10th Operations Efficiency Radar to challenge priorities throughout 2019
 In addition, company leaders should review their early warning systems and consider three crisis preparation options
RolandBerger · 2019 · framework_other
In addition, company leaders should review their early warning systems and consider three crisis preparation options
 Crisis preparation ranges from having backup programs ready to implement to holistic performance programs for the company
RolandBerger · 2019 · strategic_options
Crisis preparation ranges from having backup programs ready to implement to holistic performance programs for the company
 The Operations Efficiency Radar addresses CEOs/CFOs and functional heads
RolandBerger · 2019 · context
The Operations Efficiency Radar addresses CEOs/CFOs and functional heads
300 — Respondent distribution
 The study builds on levers along the value chain – Hot topic for the radar 2019: Digitalization in corporate functions
RolandBerger · 2019 · context
The study builds on levers along the value chain – Hot topic for the radar 2019: Digitalization in corporate functions
 As a leading strategy consultancy in the operations and industrial sectors, Roland Berger has published several studies on hot topics
RolandBerger · 2019 · other
As a leading strategy consultancy in the operations and industrial sectors, Roland Berger has published several studies on hot topics
 Growth and customer focus remain important issues for respondent companies
RolandBerger · 2019 · data_table
Growth and customer focus remain important issues for respondent companies
83% — Share of companies planning activities
 Efficiency improvements in Production are gaining relevance – A top 10 lever alongside optimization of production planning and control
RolandBerger · 2019 · industry_trends
Efficiency improvements in Production are gaining relevance – A top 10 lever alongside optimization of production planning and control
76% — Share of companies planning activities
 Controlling topics continue to gain importance – Efficiency improvement of back-office services is the top lever
RolandBerger · 2019 · kpi_dashboard
Controlling topics continue to gain importance – Efficiency improvement of back-office services is the top lever
68% — Share of companies planning activities
 Sales/marketing effectiveness and growth remain key issues for Sales & Marketing
RolandBerger · 2019 · kpi_table
Sales/marketing effectiveness and growth remain key issues for Sales & Marketing
69% — Share of companies planning activities
 Commercial procurement levers have established themselves as top levers
RolandBerger · 2019 · kpi_dashboard
Commercial procurement levers have established themselves as top levers
77% — Share of companies planning activities
 Network and cross-functional optimization remain areas of focus in R&D
RolandBerger · 2019 · kpi_dashboard
Network and cross-functional optimization remain areas of focus in R&D
71% — Share of companies planning activities
 Logistics topics are becoming less relevant, especially warehouse cost optimization (which ranked highest of all in Logistics in 2018)
RolandBerger · 2019 · industry_trends
Logistics topics are becoming less relevant, especially warehouse cost optimization (which ranked highest of all in Logistics in 2018)
61% — Share of companies planning activities
 Ranking of Working Capital Management levers remains unchanged again – Inventory optimization is the area with the most activity
RolandBerger · 2019 · peer_benchmark
Ranking of Working Capital Management levers remains unchanged again – Inventory optimization is the area with the most activity
62% — Share of companies planning activities
 Levers in Administration & Overhead continue to be of lesser relevance for study respondents
RolandBerger · 2019 · industry_trends
Levers in Administration & Overhead continue to be of lesser relevance for study respondents
58% — Share of companies planning activities
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