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Messaging = Evolving from Simple Social Conversations to More Expressive Communication...
BondCap · key_messages
Messaging = Evolving from Simple Social Conversations to More Expressive Communication...
Messaging Platform Evolution = More Tools for Simple Self-Expression
BondCap · other
Messaging Platform Evolution = More Tools for Simple Self-Expression
...Messaging = Evolving from Simple Social Conversations to Business-Related Conversations
BondCap · transition
...Messaging = Evolving from Simple Social Conversations to Business-Related Conversations
Asia-Based Messaging Leaders = Continue to Expand Uses / Services Beyond Social Messaging
BondCap · comparison_table
Asia-Based Messaging Leaders = Continue to Expand Uses / Services Beyond Social Messaging
Messaging Secret Sauce = Magic of the Thread = Conversational... Remembers Identity / Time / Specifics / Preferences / Context
BondCap · client_example
Messaging Secret Sauce = Magic of the Thread = Conversational... Remembers Identity / Time / Specifics / Preferences / Context
65% — Customer Satisfaction
Messaging Platforms = Millions of Business Accounts Helping Facilitate Customer Service & Commerce...
BondCap · comparison_table
Messaging Platforms = Millions of Business Accounts Helping Facilitate Customer Service & Commerce...
50MM+ — Business Accounts
...Messaging Platforms = Conversational Commerce Ramping
BondCap · customer_journey
...Messaging Platforms = Conversational Commerce Ramping
Best Ways for Businesses to Contact Millennials = Social Media & Chat... Worst Way = Telephone
BondCap · data_table
Best Ways for Businesses to Contact Millennials = Social Media & Chat... Worst Way = Telephone
90% — Percentage of contact centers reporting channel popularity
Android / iOS Home Screens (Like Portals in Internet 1.0) = Mobile Power Alleys (~2008-2016)... Messaging Leaders = Want to Change That
BondCap · key_messages
Android / iOS Home Screens (Like Portals in Internet 1.0) = Mobile Power Alleys (~2008-2016)... Messaging Leaders = Want to Change That
Average Global Mobile User = ~33 Apps...12 Apps Used Daily... 80% of Time Spent in 3 Apps
BondCap · data_table
Average Global Mobile User = ~33 Apps...12 Apps Used Daily... 80% of Time Spent in 3 Apps
12 — Apps used daily
Messaging Apps = Increasingly Becoming Second Home Screen...
BondCap · industry_trends
Messaging Apps = Increasingly Becoming Second Home Screen...
RE-IMAGINING HUMAN / COMPUTER INTERFACES –
– VOICE
– TRANSPORTATION
BondCap · section_divider
RE-IMAGINING HUMAN / COMPUTER INTERFACES – – VOICE – TRANSPORTATION
Re-Imagining Voice = A New Paradigm in Human-Computer Interaction
BondCap · section_divider
Re-Imagining Voice = A New Paradigm in Human-Computer Interaction
Evolution of Basic Human-Computer Interaction Over ~2 Centuries = Innovations Every Decade Over Past 75 Years
BondCap · section_divider
Evolution of Basic Human-Computer Interaction Over ~2 Centuries = Innovations Every Decade Over Past 75 Years
Human-Computer Interaction (1830s – 2015), USA = Touch 1.0 → Touch 2.0 → Touch 3.0 → Voice
BondCap · other
Human-Computer Interaction (1830s – 2015), USA = Touch 1.0 → Touch 2.0 → Touch 3.0 → Voice
Voice as Computing Interface = Why Now?
BondCap · section_divider
Voice as Computing Interface = Why Now?
Voice = Should Be Most Efficient Form of Computing Input
BondCap · key_messages
Voice = Should Be Most Efficient Form of Computing Input
Person to Machine (P2M) Voice Interaction Adoption Keys = 99% Accuracy in Understanding & Meaning + Low Latency
BondCap · quote_slide
Person to Machine (P2M) Voice Interaction Adoption Keys = 99% Accuracy in Understanding & Meaning + Low Latency
99% — Speech recognition accuracy
Machine Speech Recognition @ Human Level Recognition for... Voice Search in Low Noise Environment, per Google
BondCap · industry_trends
Machine Speech Recognition @ Human Level Recognition for... Voice Search in Low Noise Environment, per Google
90% — Words Recognized
Voice Word Accuracy Rates Improving Rapidly... +90% Accuracy for Major Platforms
BondCap · industry_trends
Voice Word Accuracy Rates Improving Rapidly... +90% Accuracy for Major Platforms
90% — Word Accuracy Rate
Computing Interface... Evolving from Keyboards to Microphones & Keyboards = Still Early Innings
BondCap · transition
Computing Interface... Evolving from Keyboards to Microphones & Keyboards = Still Early Innings
Mobile Voice Assistant Usage = Rising Quickly... Primarily Driven By Technology Improvements
BondCap · industry_trends
Mobile Voice Assistant Usage = Rising Quickly... Primarily Driven By Technology Improvements
65% — Percentage of smartphone owners using voice assistants
Google Voice Search Queries = Up >35x Since 2008 & >7x Since 2010, per Google Trends
BondCap · industry_trends
Google Voice Search Queries = Up >35x Since 2008 & >7x Since 2010, per Google Trends
>35x — Search query volume
Baidu Voice = Input Growth >4x...Output >26x, Since Q2:14
BondCap · industry_trends
Baidu Voice = Input Growth >4x...Output >26x, Since Q2:14
26x — API Calls
Hound Voice Search & Assistant App = 6-8 Queries Across 4 Categories per User per Day
BondCap · kpi_dashboard
Hound Voice Search & Assistant App = 6-8 Queries Across 4 Categories per User per Day
6-8 — Queries per user per day
Voice = Gaining Search Share... USA Android @ 20%...Baidu @ 10%...Bing Taskbar @ 25%
BondCap · industry_trends
Voice = Gaining Search Share... USA Android @ 20%...Baidu @ 10%...Bing Taskbar @ 25%
50% — Search share
Voice as Computing Interface... Hands & Vision-Free = Expands Concept of 'Always On'
BondCap · section_divider
Voice as Computing Interface... Hands & Vision-Free = Expands Concept of 'Always On'
Hands & Vision-Free Interaction = Top Reason to Use Voice...@ Home / In Car / On Go
BondCap · market_landscape
Hands & Vision-Free Interaction = Top Reason to Use Voice...@ Home / In Car / On Go
61% — Usage motivation
Voice as Computing Interface... Platforms Being Built... Third Party Developers Moving Quickly
BondCap · section_divider
Voice as Computing Interface... Platforms Being Built... Third Party Developers Moving Quickly
Amazon Alexa Voice Platform Goal = Voice-Enable Devices = Mics for Home / Car / Mobiles...
BondCap · market_landscape
Amazon Alexa Voice Platform Goal = Voice-Enable Devices = Mics for Home / Car / Mobiles...
950 — Alexa Skills
...Amazon Alexa Voice Platform Goal = Faster / Easier Shopping on Amazon
BondCap · problem_statement
...Amazon Alexa Voice Platform Goal = Faster / Easier Shopping on Amazon
3x — Shopping speed
~5% of Amazon USA Customers Own an Echo vs. 2% Y/Y... ~4MM Units Sold Since Launch (11/14), per CIRP
BondCap · market_landscape
~5% of Amazon USA Customers Own an Echo vs. 2% Y/Y... ~4MM Units Sold Since Launch (11/14), per CIRP
5% — Customer ownership percentage
Computing Industry Inflection Points = Typically Only Obvious With Hindsight
BondCap · transition
Computing Industry Inflection Points = Typically Only Obvious With Hindsight
iPhone Sales May Have Peaked in 2015... While Amazon Echo Device Sales Beginning to Take Off?
BondCap · industry_trends
iPhone Sales May Have Peaked in 2015... While Amazon Echo Device Sales Beginning to Take Off?
~1MM — Unit Shipments
Re-Imagining Transportation = Another New Paradigm in Human-Computer Interaction... Cars
BondCap · section_divider
Re-Imagining Transportation = Another New Paradigm in Human-Computer Interaction... Cars
Is it a Car...Is it a Computer?...
BondCap · context
Is it a Car...Is it a Computer?...
...One Can... Lock / Monitor / Summon One's Tesla from One's Wrist
BondCap · client_example
...One Can... Lock / Monitor / Summon One's Tesla from One's Wrist
Car Industry Evolution = Computerization Accelerating
BondCap · transition
Car Industry Evolution = Computerization Accelerating
Car Computing Evolution Since Pre-1980s = Mechanical / Electrical → Simple Processors → Computers
BondCap · process_diagram
Car Computing Evolution Since Pre-1980s = Mechanical / Electrical → Simple Processors → Computers
Car Automation Accuracy / Safety Improvements = Accelerating... Early Innings of Level 2 / Level 3
BondCap · framework_other
Car Automation Accuracy / Safety Improvements = Accelerating... Early Innings of Level 2 / Level 3
Early Autonomous / ADAS Features Continue to Improve = Miles Driven Continue to Rise
BondCap · industry_trends
Early Autonomous / ADAS Features Continue to Improve = Miles Driven Continue to Rise
100 million — Miles driven
Primary Approaches to Autonomous Vehicle Rollouts = All New or Assimilation...Traditional OEMs Taking Combined Approach
BondCap · comparison_table
Primary Approaches to Autonomous Vehicle Rollouts = All New or Assimilation...Traditional OEMs Taking Combined Approach
Car Industry Evolution = Driven by Innovation... USA Led...USA Fell
BondCap · section_divider
Car Industry Evolution = Driven by Innovation... USA Led...USA Fell
Car Industry Evolution, 1760s – Today = Driven by Innovation + Globalization
BondCap · other
Car Industry Evolution, 1760s – Today = Driven by Innovation + Globalization
Global Car Production Share = Rise & Decline of USA… Cars Produced in USA = 13% vs. 76% (1950)…
BondCap · industry_trends
Global Car Production Share = Rise & Decline of USA… Cars Produced in USA = 13% vs. 76% (1950)…
13% — Light Vehicle Production
Detroit Population Tells Tale of USA Car Production = Down 65% from 1950 Peak @ 1.8MM
BondCap · context
Detroit Population Tells Tale of USA Car Production = Down 65% from 1950 Peak @ 1.8MM
65% — Population
Car Industry = Innovation Accelerating in USA
BondCap · section_divider
Car Industry = Innovation Accelerating in USA
USA = Potential to be Global Hub of Auto Industry Again?...
BondCap · context
USA = Potential to be Global Hub of Auto Industry Again?...
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