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713 slides across 19 decks match.
GenAI can unlock meaningful enhancements in profitability and efficiency for wealth and asset managers
EY · 2024 · key_takeaways
GenAI can unlock meaningful enhancements in profitability and efficiency for wealth and asset managers
98% — GenAI adoption rate
Wealth and asset managers demonstrate growing interest in GenAI solutions, anticipate enhanced client experiences and have begun deploying dedicated resources
EY · 2024 · industry_trends
Wealth and asset managers demonstrate growing interest in GenAI solutions, anticipate enhanced client experiences and have begun deploying dedicated resources
98% — Investment adoption
Firms are motivated by enhancing client experience and automating tasks, as they view increasing resource efficiency and improving decision-making as major benefits
EY · 2024 · industry_trends
Firms are motivated by enhancing client experience and automating tasks, as they view increasing resource efficiency and improving decision-making as major benefits
80% — Percentage of respondents
Contact centers are projected to experience the greatest changes from GenAI implementation, with 68% of respondents anticipating significant impact
EY · 2024 · industry_trends
Contact centers are projected to experience the greatest changes from GenAI implementation, with 68% of respondents anticipating significant impact
68% — Percentage of respondents anticipating significant impact
Impacts to workforce, productivity enhancements and cost savings are expected to be larger across the back office
EY · 2024 · kpi_dashboard
Impacts to workforce, productivity enhancements and cost savings are expected to be larger across the back office
58% — GenAI impact
Wealth Managers – Client onboarding, marketing, report generation, account set-up and real-time risk monitoring were identified as top impacted areas in terms of savings
EY · 2024 · market_landscape
Wealth Managers – Client onboarding, marketing, report generation, account set-up and real-time risk monitoring were identified as top impacted areas in terms of savings
62% — Expected time and cost savings
Asset Managers – Onboarding, portfolio management, reporting, client servicing and risk management were identified as top impacted areas in terms of savings
EY · 2024 · industry_trends
Asset Managers – Onboarding, portfolio management, reporting, client servicing and risk management were identified as top impacted areas in terms of savings
63% — Expected time and cost savings
52% of respondents have identified <10 novel use cases, and 52% expect <4 to be viable for implementation, with majority viewing significant automation in year 5
EY · 2024 · key_takeaways
52% of respondents have identified <10 novel use cases, and 52% expect <4 to be viable for implementation, with majority viewing significant automation in year 5
52% — Use case viability
25% of respondents have already launched or are preparing to launch Generative AI applications; of those who have not, 84% plan on launching within the next year
EY · 2024 · industry_trends
25% of respondents have already launched or are preparing to launch Generative AI applications; of those who have not, 84% plan on launching within the next year
25% — GenAI adoption rate
75% of respondents have mobilized a GenAI team; these teams are being funded from IT and corporate strategy budgets and are expected to receive $US10m+ of budget
EY · 2024 · key_takeaways
75% of respondents have mobilized a GenAI team; these teams are being funded from IT and corporate strategy budgets and are expected to receive $US10m+ of budget
75% — GenAI team mobilization rate
Of firms that have not yet established a GenAI team, a majority plan to do so within the next one to two years
EY · 2024 · industry_trends
Of firms that have not yet established a GenAI team, a majority plan to do so within the next one to two years
79% — Adoption intent
More than two-thirds of firms believe they are equipped to implement GenAI, but are still concerned about the unknown regulatory environment and impact of use cases
EY · 2024 · key_takeaways
More than two-thirds of firms believe they are equipped to implement GenAI, but are still concerned about the unknown regulatory environment and impact of use cases
68% — Percentage of firms
Majority of respondents are concerned about governance/risk related to GenAI and either have a governance/risk framework or are creating one
EY · 2024 · industry_trends
Majority of respondents are concerned about governance/risk related to GenAI and either have a governance/risk framework or are creating one
80% — Governance/risk concern level
Wealth and asset managers are concerned about utilizing external data expressing specific worries with data accuracy, data quality and data privacy
EY · 2024 · industry_trends
Wealth and asset managers are concerned about utilizing external data expressing specific worries with data accuracy, data quality and data privacy
67% — Concern level
Top front-office use cases for wealth and asset managers
EY · 2024 · market_landscape
Top front-office use cases for wealth and asset managers
63% — Percentage of respondents
Top back-office use cases for wealth and asset managers
EY · 2024 · benchmark_peers
Top back-office use cases for wealth and asset managers
62% — Investment priority percentage
Bankers are now less positive about the prospect of an economic recovery, but expectations differ widely by market
EY · 2015 · industry_trends
Bankers are now less positive about the prospect of an economic recovery, but expectations differ widely by market
38% — Percentage of respondents
Two-thirds of French bankers expect the economic outlook to worsen, but 78% of Spanish bankers expect it to improve
EY · 2015 · industry_trends
Two-thirds of French bankers expect the economic outlook to worsen, but 78% of Spanish bankers expect it to improve
78% — Economic outlook sentiment
Despite a weaker economic outlook, most bankers still expect their institution's financial performance to improve ...
EY · 2015 · industry_trends
Despite a weaker economic outlook, most bankers still expect their institution's financial performance to improve ...
56% — Banker sentiment on financial performance
... but ROE growth will remain modest as banks continue to struggle to cut costs or grow revenues significantly
EY · 2015 · data_table
... but ROE growth will remain modest as banks continue to struggle to cut costs or grow revenues significantly
Almost one-third of bankers still expect to increase their loan loss provisions ...
EY · 2015 · market_landscape
Almost one-third of bankers still expect to increase their loan loss provisions ...
32% — Loan loss provisions
... but bankers in Austria, Belgium, Spain and the UK expect to release provisions, which may boost financial performance
EY · 2015 · industry_trends
... but bankers in Austria, Belgium, Spain and the UK expect to release provisions, which may boost financial performance
Stronger balance sheets will allow banks to loosen lending policies for most sectors
EY · 2015 · industry_trends
Stronger balance sheets will allow banks to loosen lending policies for most sectors
34 — Net less restrictive
Lending policies for SMEs are expected to be less restrictive in all markets except the Netherlands
EY · 2015 · industry_trends
Lending policies for SMEs are expected to be less restrictive in all markets except the Netherlands
Lending policies for commercial real estate is expected to be less restrictive in the UK
EY · 2015 · industry_trends
Lending policies for commercial real estate is expected to be less restrictive in the UK
44 — Percentage of respondents
Banks continue to prioritize growth and moving away from retail funding to cheaper wholesale funding
EY · 2015 · industry_trends
Banks continue to prioritize growth and moving away from retail funding to cheaper wholesale funding
3.64 — Mean survey score (1-5 scale)
More than three-quarters of respondents in Italy plan to launch initiatives to promote growth
EY · 2015 · data_table
More than three-quarters of respondents in Italy plan to launch initiatives to promote growth
75% — Percentage of respondents
More than 74% of Polish, Spanish and British respondents are planning to launch new initiatives to promote growth
EY · 2015 · data_table
More than 74% of Polish, Spanish and British respondents are planning to launch new initiatives to promote growth
74% — Percentage of respondents
Following the ECB’s comprehensive assessment, sector restructuring is expected to gather pace ...
EY · 2015 · industry_trends
Following the ECB’s comprehensive assessment, sector restructuring is expected to gather pace ...
45 — Percentage of respondents
... with more than half of bankers in the UK considering acquisitions and 45% in France considering divestments
EY · 2015 · market_landscape
... with more than half of bankers in the UK considering acquisitions and 45% in France considering divestments
52% — Percentage of respondents
North America has eclipsed Asia-Pacific as the focus for expansion beyond Europe
EY · 2015 · market_landscape
North America has eclipsed Asia-Pacific as the focus for expansion beyond Europe
Despite the growing pace of restructuring, fewer bankers now expect significant consolidation across the industry
EY · 2015 · industry_trends
Despite the growing pace of restructuring, fewer bankers now expect significant consolidation across the industry
94% — Percentage of respondents
In the next three years, the greatest consolidation is expected in the Belgian, German, Italian and Swiss banking sectors
EY · 2015 · market_landscape
In the next three years, the greatest consolidation is expected in the Belgian, German, Italian and Swiss banking sectors
Risk and regulation remain at the top of banks’ agendas
EY · 2015 · industry_trends
Risk and regulation remain at the top of banks’ agendas
71 — Percentage of respondents
Banks across Europe are also refocusing on efficiency, at the expense of innovation and growth initiatives
EY · 2015 · industry_trends
Banks across Europe are also refocusing on efficiency, at the expense of innovation and growth initiatives
Cybersecurity and combatting finance crime will be a key priority for banks in the UK, France and Austria
EY · 2015 · benchmark_peers
Cybersecurity and combatting finance crime will be a key priority for banks in the UK, France and Austria
Bankers continue to anticipate an improved outlook for all business lines ...
EY · 2015 · industry_trends
Bankers continue to anticipate an improved outlook for all business lines ...
54 — Net increase in outlook
... with the strongest performance expected in wealth management, retail and corporate banking
EY · 2015 · market_landscape
... with the strongest performance expected in wealth management, retail and corporate banking
However, the outlook for asset management and deposit business is slightly less positive than before ...
EY · 2015 · market_landscape
However, the outlook for asset management and deposit business is slightly less positive than before ...
... while securities trading continues to struggle with a complex regulatory agenda
EY · 2015 · industry_trends
... while securities trading continues to struggle with a complex regulatory agenda
A further decline is anticipated in overall headcount, with the pace of cuts increasing in most markets ...
EY · 2015 · industry_trends
A further decline is anticipated in overall headcount, with the pace of cuts increasing in most markets ...
-15 — Net increase in headcount
... except France, the Netherlands and Switzerland, while the UK is the only market where headcount is expected to rise
EY · 2015 · data_table
... except France, the Netherlands and Switzerland, while the UK is the only market where headcount is expected to rise
Recruitment will be focused on growth sectors, such as corporate banking, private banking and wealth management
EY · 2015 · kpi_dashboard
Recruitment will be focused on growth sectors, such as corporate banking, private banking and wealth management
7 — Net increase in headcount
Significant cuts in retail banking, head-office functions, operations and IT jobs will continue unabated ...
EY · 2015 · data_table
Significant cuts in retail banking, head-office functions, operations and IT jobs will continue unabated ...
... and modest reductions in compliance staff are also anticipated in many markets
EY · 2015 · data_table
... and modest reductions in compliance staff are also anticipated in many markets
Pay expectations are now more realistic than in 2014, as regulatory and investor pressures bear fruit
EY · 2015 · data_table
Pay expectations are now more realistic than in 2014, as regulatory and investor pressures bear fruit
22 — Percentage of respondents
An increase in aggregate compensation is expected in Austria, France, Germany, the Netherlands ...
EY · 2015 · data_table
An increase in aggregate compensation is expected in Austria, France, Germany, the Netherlands ...
... and Poland, but many respondents in the Nordics and the UK anticipate a significant fall in remuneration
EY · 2015 · data_table
... and Poland, but many respondents in the Nordics and the UK anticipate a significant fall in remuneration
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