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Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · context
Rise of agentic AI: How trust is the key to human-AI collaboration
14% — adoption rate
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · quote_slide
Rise of agentic AI: How trust is the key to human-AI collaboration
The table below summarizes the top processes from some of the industries with high potential for agentic AI:
Capgemini · 2025 · comparison_table
The table below summarizes the top processes from some of the industries with high potential for agentic AI:
Top three processes where organizations see high potential to implement AI agents
Capgemini · 2025 · case_study
Top three processes where organizations see high potential to implement AI agents
62% — preference for external partners
Discussion with Jason Gelman, Director of Product Management – Vertex AI, Google Cloud
Capgemini · 2025 · quote_slide
Discussion with Jason Gelman, Director of Product Management – Vertex AI, Google Cloud
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · quote_slide
Rise of agentic AI: How trust is the key to human-AI collaboration
Organizations' build vs. buy preferences for agentic solutions
Capgemini · 2025 · case_study
Organizations' build vs. buy preferences for agentic solutions
62% — Percentage of organizations
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · quote_slide
Rise of agentic AI: How trust is the key to human-AI collaboration
The table below summarizes the top processes from some of the corporate functions with high potential for agentic AI:
Capgemini · 2025 · comparison_table
The table below summarizes the top processes from some of the corporate functions with high potential for agentic AI:
Discussion with Daniel Vassilev Co-Founder and Co-CEO, Relevance AI (a low-/no-code platform that builds AI agents and multi-agent teams)
Capgemini · 2025 · quote_slide
Discussion with Daniel Vassilev Co-Founder and Co-CEO, Relevance AI (a low-/no-code platform that builds AI agents and multi-agent teams)
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · quote_slide
Rise of agentic AI: How trust is the key to human-AI collaboration
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · quote_slide
Rise of agentic AI: How trust is the key to human-AI collaboration
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · quote_slide
Rise of agentic AI: How trust is the key to human-AI collaboration
Discussion with Preetha Sekharan VP, Digital Incubator – Applied AI and Transformation, Unum (an American insurer)
Capgemini · 2025 · quote_slide
Discussion with Preetha Sekharan VP, Digital Incubator – Applied AI and Transformation, Unum (an American insurer)
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · quote_slide
Rise of agentic AI: How trust is the key to human-AI collaboration
The human workforce is worried
Capgemini · 2025 · quote_slide
The human workforce is worried
52% — job displacement sentiment
Figure 23. The agentic AI opportunity
Capgemini · 2025 · framework_other
Figure 23. The agentic AI opportunity
Figure 24. Illustrative scenario of orchestrating a mix of AI agents, Gen AI, AI/ML, and RPA for a typical marketing campaign
Capgemini · 2025 · process_diagram
Figure 24. Illustrative scenario of orchestrating a mix of AI agents, Gen AI, AI/ML, and RPA for a typical marketing campaign
c. Design for interoperability and orchestration
Capgemini · 2025 · quote_slide
c. Design for interoperability and orchestration
d. Scope for business model innovation
Capgemini · 2025 · context
d. Scope for business model innovation
70% — organizational restructuring
c. Reskilling/upskilling the workforce
Capgemini · 2025 · industry_trends
c. Reskilling/upskilling the workforce
59% — Percentage of executives identifying skill as top priority
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · quote_slide
Rise of agentic AI: How trust is the key to human-AI collaboration
10%+ — revenue uplift
How trust is the key to human-AI collaboration
Capgemini · 2025 · key_messages
How trust is the key to human-AI collaboration
Figure 30. Confidence in agentic AI
Capgemini · 2025 · framework_other
Figure 30. Confidence in agentic AI
14% — organizations fully integrated ethical AI principles
Conclusion
Capgemini · 2025 · other
Conclusion
Research methodology
Capgemini · 2025 · appendix
Research methodology
1,500 — Respondent distribution
Share of executives by function
Capgemini · 2025 · segmentation
Share of executives by function
60% — Share of executives
Organizations by annual revenue
Capgemini · 2025 · segmentation
Organizations by annual revenue
76% — Organization size
Executives' level of involvement in their organization's agentic AI initiatives
Capgemini · 2025 · data_table
Executives' level of involvement in their organization's agentic AI initiatives
44% — Executive involvement
Appendix
Capgemini · 2025 · appendix
Appendix
Economic potential of AI agents
Capgemini · 2025 · market_sizing
Economic potential of AI agents
$450 billion — Economic value
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · financial_analysis
Rise of agentic AI: How trust is the key to human-AI collaboration
$107 million — Estimated revenue growth per organization
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · financial_analysis
Rise of agentic AI: How trust is the key to human-AI collaboration
$456 billion — Overall economic value
The AI agents/agentic AI ecosystem - examples of companies and startups with products/services in each layer of the AI tech stack
Capgemini · 2025 · market_landscape
The AI agents/agentic AI ecosystem - examples of companies and startups with products/services in each layer of the AI tech stack
References
Capgemini · 2025 · appendix
References
Rise of agentic AI: How trust is the key to human-AI collaboration
Capgemini · 2025 · appendix
Rise of agentic AI: How trust is the key to human-AI collaboration
References
Capgemini · 2025 · appendix
References
Authors
Capgemini · 2025 · team_bio
Authors
Authors
Capgemini · 2025 · team_bio
Authors
Authors
Capgemini · 2025 · other
Authors
For more information, please contact:
Capgemini · 2025 · other
For more information, please contact:
Resonance AI framework by Capgemini
Capgemini · 2025 · framework_other
Resonance AI framework by Capgemini
AI essentials
Capgemini · 2025 · key_takeaways
AI essentials
More Capgemini Research Institute publications
Capgemini · 2025 · appendix
More Capgemini Research Institute publications
Subscribe to latest research from the Capgemini Research Institute
Capgemini · 2025 · closing_ask
Subscribe to latest research from the Capgemini Research Institute
Notes
Capgemini · 2025 · appendix
Notes
Notes
Capgemini · 2025 · other
Notes
About Capgemini
Capgemini · 2025 · other
About Capgemini
€22.1 billion — 2024 global revenues
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