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Are people in your country more, less, or neither more nor less likely to get cancer in your country than in any other comparably developed country?
misc · 2024 · peer_benchmark
Are people in your country more, less, or neither more nor less likely to get cancer in your country than in any other comparably developed country?
48% — Perceived likelihood of cancer
Average guess
misc · 2024 · benchmark_peers
Average guess
43% — Public perception of obesity
The biggest health problems
misc · 2024 · section_divider
The biggest health problems
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today?
misc · 2024 · industry_trends
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today?
45% — Percentage of respondents
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today?
misc · 2024 · industry_trends
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today?
45% — Percentage of respondents
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Mental Health
misc · 2024 · data_table
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Mental Health
44% — Percentage of respondents identifying mental health as a top health problem
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today?
misc · 2024 · peer_benchmark
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today?
23% — Net difference in mental health concern
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Cancer
misc · 2024 · data_table
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Cancer
38% — Percentage of respondents identifying cancer as a top health concern
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Stress
misc · 2024 · data_table
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Stress
31% — Percentage of respondents identifying stress as a top health problem
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Obesity
misc · 2024 · data_table
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Obesity
62% — Percentage of respondents identifying obesity as a top health concern
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Drug abuse
misc · 2024 · data_table
Thinking generally, which of the following, if any, do you see as the biggest health problems facing people in your country today? Drug abuse
54% — Percentage of respondents
Access to and quality of healthcare provided
misc · 2024 · section_divider
Access to and quality of healthcare provided
How would you rate the quality of healthcare that you and your family have access to in your country?
misc · 2024 · data_table
How would you rate the quality of healthcare that you and your family have access to in your country?
48% — Healthcare quality rating
Over the coming years, do you expect the quality of healthcare that you and your family will have access to locally will improve, stay the same, or get worse?
misc · 2024 · data_table
Over the coming years, do you expect the quality of healthcare that you and your family will have access to locally will improve, stay the same, or get worse?
28% — Expectation of healthcare improvement
To what extent do you agree or disagree with the following statements? The healthcare system in my country is overstretched
misc · 2024 · data_table
To what extent do you agree or disagree with the following statements? The healthcare system in my country is overstretched
62% — Percentage of respondents agreeing healthcare system is overstretched
Waiting times to get an appointment with doctors are too long in my country
misc · 2024 · peer_benchmark
Waiting times to get an appointment with doctors are too long in my country
67% — Agreement percentage
To what extent do you agree or disagree with the following statements? Many people in my country cannot afford good healthcare
misc · 2024 · data_table
To what extent do you agree or disagree with the following statements? Many people in my country cannot afford good healthcare
61% — Agreement percentage
To what extent do you agree or disagree with the following statements? Vaccinating against serious infectious diseases should be compulsory
misc · 2024 · data_table
To what extent do you agree or disagree with the following statements? Vaccinating against serious infectious diseases should be compulsory
59% — Agreement percentage
To what extent do you agree or disagree with the following statements? In my country, information about how to look after my health is readily available when I need it
misc · 2024 · data_table
To what extent do you agree or disagree with the following statements? In my country, information about how to look after my health is readily available when I need it
55% — Agreement percentage
To what extent do you agree or disagree with the following statements? In my country, information about healthcare services is readily available when I need it
misc · 2024 · data_table
To what extent do you agree or disagree with the following statements? In my country, information about healthcare services is readily available when I need it
53% — Agreement percentage
To what extent do you agree or disagree with the following statements? I trust the healthcare system in my country to provide me with the best treatment
misc · 2024 · data_table
To what extent do you agree or disagree with the following statements? I trust the healthcare system in my country to provide me with the best treatment
48% — Trust in healthcare system
To what extent do you agree or disagree with the following statements? I find it easy to get an appointment with doctors in my local area
misc · 2024 · peer_benchmark
To what extent do you agree or disagree with the following statements? I find it easy to get an appointment with doctors in my local area
44% — Agreement percentage
To what extent do you agree or disagree with the following statements? The healthcare system in my country provides the same standard of care to everyone
misc · 2024 · data_table
To what extent do you agree or disagree with the following statements? The healthcare system in my country provides the same standard of care to everyone
38% — Agreement level
The challenges facing healthcare services
misc · 2024 · section_divider
The challenges facing healthcare services
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country?
misc · 2024 · pain_points
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country?
46% — Percentage of respondents
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Access to treatment/long waiting times
misc · 2024 · data_table
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Access to treatment/long waiting times
46% — Percentage of respondents
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Not enough staff
misc · 2024 · data_table
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Not enough staff
46% — Percentage of respondents
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Cost of accessing treatment
misc · 2024 · peer_benchmark
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Cost of accessing treatment
32% — Percentage of respondents identifying cost as a problem
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Bureaucracy
misc · 2024 · data_table
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Bureaucracy
23% — Percentage of respondents identifying bureaucracy as a top problem
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Ageing population
misc · 2024 · data_table
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Ageing population
22% — Percentage of respondents
Appendix
misc · 2024 · appendix
Appendix
I find it easy to get access to a pharmacy in my local area
misc · 2024 · peer_benchmark
I find it easy to get access to a pharmacy in my local area
77% — Percentage of respondents who agree
To what extent do you agree or disagree with the following statements?
misc · 2024 · peer_benchmark
To what extent do you agree or disagree with the following statements?
59% — Agreement percentage
To what extent do you agree or disagree with the following statements? I am concerned that my personal data will be made available to third parties (government, private companies) without my consent
misc · 2024 · data_table
To what extent do you agree or disagree with the following statements? I am concerned that my personal data will be made available to third parties (government, private companies) without my consent
54% — Agreement percentage
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Poor quality treatment
misc · 2024 · pain_points
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Poor quality treatment
39% — Percentage of respondents
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Low standards of cleanliness
misc · 2024 · data_table
Overall, which of the following, if any, do you see as the biggest problems facing the healthcare system in your country? Low standards of cleanliness
26% — Percentage of respondents
Methodology
misc · 2024 · section_divider
Methodology
METHODOLOGY
misc · 2024 · appendix
METHODOLOGY
For more information
misc · 2024 · closing_ask
For more information
2021 Global Shared Services and Outsourcing Survey Report
Deloitte · 2021 · cover
2021 Global Shared Services and Outsourcing Survey Report
Contents
Deloitte · 2021 · table_of_contents
Contents
Foreword
Deloitte · 2021 · other
Foreword
Key themes from this year's survey
Deloitte · 2021 · key_messages
Key themes from this year's survey
20% — Cost Reduction
Key attributes of successful GBS organizations
Deloitte · 2021 · key_takeaways
Key attributes of successful GBS organizations
50% — Success rate
Scope and Capabilities
Deloitte · 2021 · section_divider
Scope and Capabilities
How many functions are performed and what is the preferred governance model?
Deloitte · 2021 · data_table
How many functions are performed and what is the preferred governance model?
35% — Governance model preference
What percentage of the total FTEs (approximately) are located in the local business, at corporate, or in a GBS model?
Deloitte · 2021 · data_table
What percentage of the total FTEs (approximately) are located in the local business, at corporate, or in a GBS model?
80% — FTE distribution percentage
What functions are performed by both SSCs and Outsourcing Providers?
Deloitte · 2021 · market_landscape
What functions are performed by both SSCs and Outsourcing Providers?
90% — % of respondents
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