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Lebanon's process outsourcing sector is still nascent, lagging behind regional and global peers that have leveraged the sector for job creation
McKinsey · 2018 · peer_benchmark
Lebanon's process outsourcing sector is still nascent, lagging behind regional and global peers that have leveraged the sector for job creation
5,000 — Employment in outsourcing industry
 Successful global outsourcing hubs must achieve a baseline level across six axis, with cost being the most important
McKinsey · 2018 · framework_other
Successful global outsourcing hubs must achieve a baseline level across six axis, with cost being the most important
 When looking into BPO Lebanon ranks highly on cost and talent but lags peers mainly on infrastructure and risk profile
McKinsey · 2018 · peer_benchmark
When looking into BPO Lebanon ranks highly on cost and talent but lags peers mainly on infrastructure and risk profile
2.46 — Location Readiness Index
 When looking into KPO Lebanon ranks highly on cost and talent but lags peers mainly on infrastructure, risk profile and industry size
McKinsey · 2018 · peer_benchmark
When looking into KPO Lebanon ranks highly on cost and talent but lags peers mainly on infrastructure, risk profile and industry size
2.67 — Location Readiness Index
 Lebanon provides a competitive cost structure, especially in knowledge intensive activities
McKinsey · 2018 · competitive_analysis
Lebanon provides a competitive cost structure, especially in knowledge intensive activities
 Lebanon ranks highest in BPO & KPO-relevant education metrics, and has a relatively large pool of tertiary graduates
McKinsey · 2018 · benchmark_peers
Lebanon ranks highest in BPO & KPO-relevant education metrics, and has a relatively large pool of tertiary graduates
5.1 — Quality of education system
 ~39% of total tertiary graduates are BPO-ready with a further ~32% graduates that are KPO-ready
McKinsey · 2018 · segmentation
~39% of total tertiary graduates are BPO-ready with a further ~32% graduates that are KPO-ready
185,087 — Tertiary graduates
 The financial services sector represents ~9% of the country’s GDP and has outpaced the growth of the economy in the last 10 years
McKinsey · 2018 · industry_trends
The financial services sector represents ~9% of the country’s GDP and has outpaced the growth of the economy in the last 10 years
9% — GDP contribution
 The sector also employs a total of ~50K people, corresponding to ~3% of total employment in the country
McKinsey · 2018 · data_table
The sector also employs a total of ~50K people, corresponding to ~3% of total employment in the country
50K — Total employment
 The country also presents a high banking penetration when compared to peers, driven by a large deposits base
McKinsey · 2018 · peer_benchmark
The country also presents a high banking penetration when compared to peers, driven by a large deposits base
323% — Deposits/GDP
 RoE has however been declining in recent years with a net compression in margins witnessed over the last three years
McKinsey · 2018 · financial_analysis
RoE has however been declining in recent years with a net compression in margins witnessed over the last three years
12% — RoE
 Decline in RoE in recent years is driven by an increase in cost of funds witnessed over the last three years - Alfa banks
McKinsey · 2018 · financial_analysis
Decline in RoE in recent years is driven by an increase in cost of funds witnessed over the last three years - Alfa banks
12.0% — RoE
 Decline in RoE in recent years is driven by an increase in cost of funds witnessed over the last three years - Beta banks
McKinsey · 2018 · framework_other
Decline in RoE in recent years is driven by an increase in cost of funds witnessed over the last three years - Beta banks
11.9% — RoE
 Banks penetration metrics show an “overbanking” of the Lebanese population especially when compared to benchmarks
McKinsey · 2018 · benchmark_peers
Banks penetration metrics show an “overbanking” of the Lebanese population especially when compared to benchmarks
50 — Banking penetration
 The metrics also highlight marked regional discrepancies with a clear under penetration outside Beirut & Mount Lebanon
McKinsey · 2018 · geographic_map
The metrics also highlight marked regional discrepancies with a clear under penetration outside Beirut & Mount Lebanon
94 per 100K — Financial infrastructure penetration
 Banking market landscape enforces relevance of scale for sustainability, with larger banks commanding higher RoE than small banks (1/4)
McKinsey · 2018 · market_landscape
Banking market landscape enforces relevance of scale for sustainability, with larger banks commanding higher RoE than small banks (1/4)
 Banking market landscape enforces relevance of scale for sustainability, with larger banks commanding higher RoE than small banks (2/4)
McKinsey · 2018 · market_landscape
Banking market landscape enforces relevance of scale for sustainability, with larger banks commanding higher RoE than small banks (2/4)
 Banking market landscape enforces relevance of scale for sustainability, with larger banks commanding higher RoE than small banks (3/4)
McKinsey · 2018 · market_landscape
Banking market landscape enforces relevance of scale for sustainability, with larger banks commanding higher RoE than small banks (3/4)
 Banking market landscape enforces relevance of scale for sustainability, with larger banks commanding higher RoE than small banks (4/4)
McKinsey · 2018 · framework_other
Banking market landscape enforces relevance of scale for sustainability, with larger banks commanding higher RoE than small banks (4/4)
 The sector also witnesses a low digital banking penetration with 27% of adults having made a digital transaction vs. 60% benchmarks
McKinsey · 2018 · peer_benchmark
The sector also witnesses a low digital banking penetration with 27% of adults having made a digital transaction vs. 60% benchmarks
27% — Digital banking penetration
 The Banking sector in Lebanon has gone through several phases: from pre-war private sector driven to post-war public sector credit engine
McKinsey · 2018 · diagnosis
The Banking sector in Lebanon has gone through several phases: from pre-war private sector driven to post-war public sector credit engine
50% — Exposure of commercial bank assets to sovereign risk
 In order for banks to ensure sustainable profits under current cost of funds structure, credit interest rates charged are prohibitive at ~10.4%
McKinsey · 2018 · financial_analysis
In order for banks to ensure sustainable profits under current cost of funds structure, credit interest rates charged are prohibitive at ~10.4%
10.4% — Interest rate
 So far, non-banking financial services have stayed as the “humble siblings” of banking
McKinsey · 2018 · financial_analysis
So far, non-banking financial services have stayed as the “humble siblings” of banking
$215bn — Total financial sector assets
 Lebanon Insurance sector remains underpenetrated across both life and non-life lines of business
McKinsey · 2018 · peer_benchmark
Lebanon Insurance sector remains underpenetrated across both life and non-life lines of business
1.0% — GWP/GDP
 Private equity & venture capital activity remains low
McKinsey · 2018 · peer_benchmark
Private equity & venture capital activity remains low
~0% — Deal value as % of GDP
 Capital markets are underdeveloped with low market capitalization and only 10 listed companies, out of which 6 banks
McKinsey · 2018 · benchmark_peers
Capital markets are underdeveloped with low market capitalization and only 10 listed companies, out of which 6 banks
24% — Capital market capitalization % GDP
 ROE and Price-to-book are trending sideways after a few years of stability
McKinsey · 2018 · financial_analysis
ROE and Price-to-book are trending sideways after a few years of stability
8.6 — ROE
 2017: A new reality is firmly in place
McKinsey · 2018 · comparison_table
2017: A new reality is firmly in place
9.0% — Average ROE
 Large platform players are already making meaningful plays in financial services
McKinsey · 2018 · market_landscape
Large platform players are already making meaningful plays in financial services
 Origination and sales – the focus of non-bank attackers – account for ~65% of global banking profits
McKinsey · 2018 · market_landscape
Origination and sales – the focus of non-bank attackers – account for ~65% of global banking profits
65% — After-tax profits
 Future profitability is limited; an unmitigated digital disruption can further reduce it to half
McKinsey · 2018 · financial_analysis
Future profitability is limited; an unmitigated digital disruption can further reduce it to half
5.2% — Return on equity
 Digital at industrial scale: the new imperative
McKinsey · 2018 · initiative_list
Digital at industrial scale: the new imperative
 Digital transformation could unlock $~350 billion for the top 1000 banks
McKinsey · 2018 · impact_sizing
Digital transformation could unlock $~350 billion for the top 1000 banks
$350 billion — Cost savings
 Education contributes to 8% of the country's GDP and it has been growing at a rate faster than the base economy
McKinsey · 2018 · industry_trends
Education contributes to 8% of the country's GDP and it has been growing at a rate faster than the base economy
8% — GDP contribution
 The education sector is the 6th largest employer in the country with a total of 161K employees
McKinsey · 2018 · market_landscape
The education sector is the 6th largest employer in the country with a total of 161K employees
161K — Total employment
 Lebanon's education sector is classified as "poor", with relatively low expenditure per student
McKinsey · 2018 · benchmark_peers
Lebanon's education sector is classified as "poor", with relatively low expenditure per student
 Lebanon's educational reputation for excellence is built around the prominent institutions and high-achievers in top universities
McKinsey · 2018 · benchmark_peers
Lebanon's educational reputation for excellence is built around the prominent institutions and high-achievers in top universities
3.33 — MIT students per 1 million citizen
 Around 170,000 non-Lebanese students study in Lebanese schools
McKinsey · 2018 · market_sizing
Around 170,000 non-Lebanese students study in Lebanese schools
170,000 — Number of students
 Countries in the region have been increasingly able to attract outbound students, most of them from Arab countries
McKinsey · 2018 · benchmark_peers
Countries in the region have been increasingly able to attract outbound students, most of them from Arab countries
80 — International students
 Number of international students studying in Lebanese universities has been declining in recent years at a rate of 8% p.a.
McKinsey · 2018 · market_landscape
Number of international students studying in Lebanese universities has been declining in recent years at a rate of 8% p.a.
-8% — International student enrollment
 Many Arab countries are at an advanced stages of developing their educational sector
McKinsey · 2018 · case_study
Many Arab countries are at an advanced stages of developing their educational sector
 Particularly, KSA, UAE and Jordan have outpaced the UK in attracting students from the Arab states
McKinsey · 2018 · peer_benchmark
Particularly, KSA, UAE and Jordan have outpaced the UK in attracting students from the Arab states
82,661 — Outbound students
 In Lebanon, top 10 universities covering 80% of total students all have international partnerships facilitating student mobility
McKinsey · 2018 · data_table
In Lebanon, top 10 universities covering 80% of total students all have international partnerships facilitating student mobility
 However, Lebanon lags behind benchmarks on key metrics for research output
McKinsey · 2018 · benchmark_peers
However, Lebanon lags behind benchmarks on key metrics for research output
 Moreover, 55% of employers in Lebanon highlight a skill gap between the job requirement and the graduates acquired skills
McKinsey · 2018 · problem_statement
Moreover, 55% of employers in Lebanon highlight a skill gap between the job requirement and the graduates acquired skills
55% — Skills gap prevalence
 The healthcare sector represents ~4% of GDP and has experienced a slowdown in growth in the past 6 years
McKinsey · 2018 · industry_trends
The healthcare sector represents ~4% of GDP and has experienced a slowdown in growth in the past 6 years
4% — GDP contribution
 The healthcare sector employs ~38K people, 2% of the total workforce
McKinsey · 2018 · market_landscape
The healthcare sector employs ~38K people, 2% of the total workforce
38K — Total employment
 37% of healthcare expenditure in Lebanon is paid out of pocket potentially leading to an increased risk of poverty
McKinsey · 2018 · benchmark_peers
37% of healthcare expenditure in Lebanon is paid out of pocket potentially leading to an increased risk of poverty
37% — Out-of-pocket healthcare expenditure
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