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A convergence of forces is increasing disruption
Accenture · 2023 · industry_trends
A convergence of forces is increasing disruption
+200% — Accenture Global Disruption Index (overall)
 Consumer mindsets have evolved
Accenture · 2023 · context
Consumer mindsets have evolved
75% — executives who say recession would accelerate reinvention
 Companies are accelerating their reinvention in response to external forces
Accenture · 2023 · market_landscape
Companies are accelerating their reinvention in response to external forces
79% — % of respondents saying the force has accelerated their reinvention strategy
 "You cannot overtake 15 cars in sunny weather... but you can when it's raining."
Accenture · 2023 · quote_slide
"You cannot overtake 15 cars in sunny weather... but you can when it's raining."
700% — American Express stock price rise post-2008
 Technology—The digital core, the potential of reinvention and breakthrough innovation
Accenture · 2023 · framework_other
Technology—The digital core, the potential of reinvention and breakthrough innovation
6x — Revenue growth advantage from high interoperability
 Reinventors continuously invest in their digital core
Accenture · 2023 · peer_benchmark
Reinventors continuously invest in their digital core
61% — % of respondents planning to increase investment in Cloud services (Reinventors)
 The potential for reinvention is immense
Accenture · 2023 · context
The potential for reinvention is immense
76% — US worker tasks that could be reinvented
 Most of the tasks of an average US worker could be reinvented
Accenture · 2023 · data_table
Most of the tasks of an average US worker could be reinvented
76% — Share of US worker's tasks that could be reinvented by technology augmentation or automation
 Most processes in functional areas are being reinvented
Accenture · 2023 · kpi_dashboard
Most processes in functional areas are being reinvented
+36 pp (R&D) — % of respondents reinventing processes (past vs. next 2 years)
 Diving deeper into the six characteristics of Total Enterprise Reinvention
Accenture · 2023 · section_divider
Diving deeper into the six characteristics of Total Enterprise Reinvention
 1. Reinvention is the strategy
Accenture · 2023 · section_divider
1. Reinvention is the strategy
 In following the six key characteristics of Reinventors, companies will also address many of the lessons learned in these past three years of compressed transformations.
Accenture · 2023 · context
In following the six key characteristics of Reinventors, companies will also address many of the lessons learned in these past three years of compressed transformations.
 2. The digital core becomes a primary source of competitive advantage
Accenture · 2023 · section_divider
2. The digital core becomes a primary source of competitive advantage
 Technology is foundational
Accenture · 2023 · kpi_dashboard
Technology is foundational
97% — Executives agreeing technology plays a critical role in reinvention
 Reinventors capitalize on their investments in the digital core
Accenture · 2023 · case_study
Reinventors capitalize on their investments in the digital core
13 million — Digital app user base
 Reinventors capitalize on their investments in the digital core
Accenture · 2023 · peer_benchmark
Reinventors capitalize on their investments in the digital core
39% — Share saying technology 'significantly enables' transformation
 3. Reinvention goes beyond benchmarks, embracing the art of the possible
Accenture · 2023 · section_divider
3. Reinvention goes beyond benchmarks, embracing the art of the possible
 Best practice is falling out of favor—but not for all
Accenture · 2023 · industry_trends
Best practice is falling out of favor—but not for all
-24% — Decline in 'best practice' mentions on earnings calls, Q1 2020–Q3 2022
 4. Talent strategy and people impact are central to Reinvention
Accenture · 2023 · section_divider
4. Talent strategy and people impact are central to Reinvention
 Human factors pose some of the biggest barriers to delivering reinvention strategies
Accenture · 2023 · diagnosis
Human factors pose some of the biggest barriers to delivering reinvention strategies
29% — % of respondents citing barrier as top 3
 Communication of change, empowering people and skilling at all levels are important to delivery
Accenture · 2023 · kpi_dashboard
Communication of change, empowering people and skilling at all levels are important to delivery
+70% — % of respondents citing practice as most important
 5. Reinvention is boundaryless and breaks down organizational silos
Accenture · 2023 · section_divider
5. Reinvention is boundaryless and breaks down organizational silos
99% — executives expecting interconnectedness focus to increase
 Building full value chain business planning and intelligent manufacturing and fulfillment capabilities at the performance frontier requires an end-to-end approach
Accenture · 2023 · framework_other
Building full value chain business planning and intelligent manufacturing and fulfillment capabilities at the performance frontier requires an end-to-end approach
 Reinventors strengthen connections across their organizations
Accenture · 2023 · context
Reinventors strengthen connections across their organizations
18% — average number of skills required for jobs posted 2020-22
 Effective program governance is seen as the most important factor for successful delivery
Accenture · 2023 · kpi_dashboard
Effective program governance is seen as the most important factor for successful delivery
56% — % citing Effective program governance as most important delivery factor
 6. Reinvention is continuous
Accenture · 2023 · section_divider
6. Reinvention is continuous
 Continuous reinvention is supported by core planning processes
Accenture · 2023 · kpi_dashboard
Continuous reinvention is supported by core planning processes
58% — % of Total Enterprise Reinventors adopting practice
 Reinventors draw on the power of their ecosystem partners
Accenture · 2023 · case_study
Reinventors draw on the power of their ecosystem partners
69% — Companies saying a business partner is important to strategy delivery
 Business partners are at the center of delivering reinvention strategies
Accenture · 2023 · peer_benchmark
Business partners are at the center of delivering reinvention strategies
+30% — % of respondents selecting business partner as most important practice
 Embracing Total Enterprise Reinvention releases value at a compressed rate
Accenture · 2023 · financial_analysis
Embracing Total Enterprise Reinvention releases value at a compressed rate
8x — Highly successful delivery of business case (Reinventors vs Optimizers)
 A "dynamic" approach makes the most difference.
Accenture · 2023 · context
A "dynamic" approach makes the most difference.
4.5x — Importance of dynamic approach vs other TER features
 The value Reinventors generate is far more than financial
Accenture · 2023 · context
The value Reinventors generate is far more than financial
32% — Reinventors outperforming peers on non-financial outcomes
 Total Enterprise Reinvention improves performance on multiple measures of non-financial value
Accenture · 2023 · peer_benchmark
Total Enterprise Reinvention improves performance on multiple measures of non-financial value
+32% — Sustainability score uplift (Reinventors vs. peers)
 We took a multi-method approach
Accenture · 2023 · appendix
We took a multi-method approach
1,516 — CxO survey sample size
 Perils of Perception?
misc · 2023 · analyze_data
Perils of Perception?
0.3589 — Gini Co-Efficient
 Pharmaceutical companies are shifting to better engage HCPs but providers want more.
Accenture · 2021 · key_takeaways
Pharmaceutical companies are shifting to better engage HCPs but providers want more.
 Pharma companies need to do more to better understand and meet the expectations of HCPs due to COVID-19.
Accenture · 2021 · key_messages
Pharma companies need to do more to better understand and meet the expectations of HCPs due to COVID-19.
 Pharmaceutical companies are making strides towards more valuable and meaningful HCP interactions.
Accenture · 2021 · key_messages
Pharmaceutical companies are making strides towards more valuable and meaningful HCP interactions.
86% — HCPs seeing pharma companies change communications to be 'truly helpful'
 However, truly helpful content is getting lost in the communications clutter
Accenture · 2021 · pain_points
However, truly helpful content is getting lost in the communications clutter
65% — HCPs who feel spammed by at least one pharma company
 HCPs still believe pharma companies could do more to better understand their evolving needs.
Accenture · 2021 · pain_points
HCPs still believe pharma companies could do more to better understand their evolving needs.
60% — HCPs/patients who feel pharma does not understand COVID-19 impact
 When pharma companies do more, they are recognized and rewarded by HCPs with more time and attention.
Accenture · 2021 · section_divider
When pharma companies do more, they are recognized and rewarded by HCPs with more time and attention.
 HCPs have more time available than before COVID-19.
Accenture · 2021 · situation_overview
HCPs have more time available than before COVID-19.
61% — HCPs with increased capacity vs. pre-COVID
 HCPs are taking note of and recognizing those pharma companies who provide more meaningful engagements.
Accenture · 2021 · key_messages
HCPs are taking note of and recognizing those pharma companies who provide more meaningful engagements.
41% — HCPs perceiving some companies as significantly better than others
 HCPs are rewarding pharma companies that deliver positive interactions with more access
Accenture · 2021 · kpi_dashboard
HCPs are rewarding pharma companies that deliver positive interactions with more access
88% — HCPs twice as likely to meet other companies/reps if best relationship replicated
 HCPs most value connections that blend the best of virtual and in-person, focused on the needs of their patients.
Accenture · 2021 · key_messages
HCPs most value connections that blend the best of virtual and in-person, focused on the needs of their patients.
 HCPs value content that helps them better serve their patients
Accenture · 2021 · analyze_data
HCPs value content that helps them better serve their patients
33% — Share of HCPs citing content type as best recently received
 All indications are that virtual meetings are here to stay
Accenture · 2021 · market_landscape
All indications are that virtual meetings are here to stay
61% — Share of virtual meetings
 There is no single approach to success. Pharma companies will need to continuously challenge what defines relevance across the HCP landscape.
Accenture · 2021 · segmentation
There is no single approach to success. Pharma companies will need to continuously challenge what defines relevance across the HCP landscape.
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